Teacher
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3 Messages
Moving apps to sd card on a Maven 2
I see that my phone doesn't give me the option to move apps to the sd card. Is there another way around this, or am I stuck with only 8gigs on the phone?
Teacher
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3 Messages
ATTHelp
Community Support
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231.8K Messages
7 years ago
Hi there @DumbPhone!
Welcome back to our Community Forums! I apologize you made the decision to leave our services regarding this memory issue on the Maven 2 GoPhone. It is never our intention to neglect a customer’s needs with their chosen device.
I do hope you reconsider our services in the future when we resolve the memory issue on our Maven 2.
Please enjoy the rest of your weekend and take care!
Shenoah, AT&T Community Specialist
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Itsmavenmecrazy
Contributor
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1 Message
7 years ago
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David606
Employee
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3.5K Messages
7 years ago
Yes you are stuck with the internal memory that's available. You CANNOT move applications to SD. Only "app data" which is not the app itself.
SD Card is for media storage, not apps. It's a limitation of Android
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ConcreteRanger
Contributor
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1 Message
7 years ago
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clinen11
Contributor
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1 Message
7 years ago
I'm in the same boat as everyone else here. I bought the phone so I could have more memory and space from my old phone. My boyfriend bought me a 16gb SD card and it's useless. This really stinks. Now I'm out for a phone that doesn't allow me to even install a few apps. I have eBay, Etsy, two bank apps, Pandora, and a few photos on the phone for work. It's "full" and keeps giving me memory errors. I'm highly disappointed. The sales rep told me this phone could use an SD card for storage and that it would give me a lot more space than the old phone I was using. Bummer.
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ATTHelp
Community Support
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231.8K Messages
7 years ago
Hi there @clinen11!
We appreciate you reaching out to us on the Community Forums! I definitely understand your wishes to reach the maximum utilization on this device. I apologize in regards to the inconvenience this has caused you!
Remember if you are still within the 14 day buyers remorse period from purchase, you can return or exchange the device for a different device. You will need to return to the original location of sale in order to take advantage of the buyers remorse policy. For additional details please click here.
Let us know if you have any additional details or concerns.
Shenoah, AT&T Community Specialist
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SerenityValle
Tutor
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5 Messages
7 years ago
NOT a limitation of Android. It is a limitation of the Maven 2. I had a Fusion and Fusion 2 android phone and could move most of my downloaded apps to the SD card (ie: Facebook, FB Messenger, Instagram, etc).
My Fusion died recently and they don't make them anymore so I got a Maven 2 and find out I can't move my apps. AT&T should either fix this, as it WAS available on previous AT&T android phones OR STOP putting on so many pre-loaded apps that we can't get rid of to free up space!
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@SerenityValle
its a limitation on the marshmallow and nougat. You can make the sd card adaptable storage but they may have removed that feature like samsung did.
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yakwiseau
Tutor
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3 Messages
7 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@yakwiseau
um yes its a limitation of marshmallow and nougat..... You bought a cheap phone and expect it to be a top dollar phone?
have a read on how sd cards work in marshmallow and nougat.
https://www.howtogeek.com/114667/how-to-install-android-apps-to-the-sd-card-by-default-move-almost-any-app-to-the-sd-card/
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