Teacher
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1 Message
Why is my maximum group text limit only 10 recipients?
When is AT&T going to fix the problem of having a limit of only being able to send a group text to 10 recipients? No other carrier has a limit on the amount of recipients that can be sent a group text except AT&T. When are they going to fix this huge problem that they constantly seem to ignore and not give a real answer too?
I have been with AT&T for over 22 years and their cell service is great, but their customer service is the worst, and their in store service is just as bad. The question I asked above has been a constant problem that people have complained about for a while now and they never do anything about it. Just watch how they answer the question above, if they even respond to it at all. I guarantee you they will dance around it or use some lame excuse like it's an Iphone problem. Well I don't have an Iphone, I have a new Samsung S6 Impact and I know other people who have the same phone as me but with Verizon and they have no problem sending group text messages with no limit on the amount of recipients they choose to send them too.
Why is there a limit of only 10 recipients when sending a group text?
JJPuls
Tutor
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2 Messages
7 years ago
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JJPuls
Tutor
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2 Messages
7 years ago
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ChuckDenton
Tutor
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3 Messages
7 years ago
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7192hk
Contributor
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1 Message
7 years ago
I found that when I am replying to group text of more that 10.. turn off the MMS then reply to the group txt... It would say outgoing in the status and then I would go back to settings and turn back on the MMS and I found that the reply goes through.. I have tried it a couple of times and it worked..I know it seems like alot of work but this the only way I found until ATT fixes this issue
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Soccermom416
Contributor
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1 Message
7 years ago
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PC2141
Contributor
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1 Message
7 years ago
-Rear Admiral Grace Hopper
Just because that's how it's always been doesn't mean that it's a legitimate or acceptable answer. It's 2017 ATT, time to figure it out. I've been close to switching to Verizon for about 2 years now. Guess it's time to finally make the switch.
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Cincy15Black
Tutor
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1 Message
7 years ago
This suggestion is ridiculous. I just spent over an hour on the phone with AT&T and bascially told I need to go with another carrier. I was transfered more than 3 times and had to explain my issues along with my account id more than 3 times. My husband is a coach and I am a team parent for a national team. We travel all over the country. I need to send a group text out to over 19 parents for meal times, laundry times, play times. I don't want to set up an app on my phone and my parents don't either. We should be able to group text 1 time not in several groups. How stupid is this!!!!!!! Not only is their a group text issue. I added a phone to our plan and now my mothers flip phone is listed as the main phone on our plan. We have tried for over a year to correct this, but AT&T is not smart enough to fix it!! We have been a customer for over 20 years. Frustrated!!
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ArtBurke
Tutor
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1 Message
7 years ago
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Tmays1967
Contributor
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1 Message
7 years ago
Why the canned responses from att? We can send astronauts to the moon but cant text to more than 10 people on att? {edited for word filter evasion}
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Dawnmom2
Contributor
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1 Message
7 years ago
Verizon MMS can sent to 20 people. At least match your biggest competitor.
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