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franciscochan1's profile

Contributor

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1 Message

Friday, June 19th, 2015 2:01 AM

Connecting to Facebook

No other website problems, just with Facebook i tried accessing facebook on other device  and same 

Expert

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10.1K Messages

9 years ago

Yes - You have to change each device individually - Google DNS - 8.8.8.8

ACE - Expert

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35.5K Messages

9 years ago


@LadyChar wrote:
Just curious, I read that you should not mess with the uverse router with DNS settings. I would actually change them on my computer correct or do I have to actually have to do something with the router? And then do I actually have to manually change the DNS on my smart devices or will it pick it up automatically if you do it on the computer?


You cannot change the DNS entries on the U-verse Residential Gateway.  If you have your own router configured behind it, then you can change the DNS entries on that, and all the client that attach to it would get them.  Otherwise, yes, you'd have to change the entries on each client device.

 

Teacher

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33 Messages

9 years ago

I do not have a 2nd router, only the Uverse residential gateway, so I guess I cannot do anything?   😞

Mentor

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37 Messages

9 years ago

My FB is back.  Please, please, may it last.

Teacher

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33 Messages

9 years ago

I hope so.  I am not home right now but at work, watching my emails all day.   two more hours to go

Teacher

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33 Messages

9 years ago

people are still complaining on my thread on att facebook.   I wrote a little bit ago that if it is not ATT's problem to put out a press release  and I just now saw this reply message from ATT on Facebook:

 

I apologize for the inconvenience that this is causing. I can help you with that. I have your account Information. I am looking into your issue now B. Davis Social Media Specialist

Mentor

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35 Messages

9 years ago

It looks like I'm back to normal now. Facebook and Google are loading quickly for me.

Tutor

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8 Messages

9 years ago

From Indianapolis, Facebook has been inaccessible since last Wednesday for us (at least). ONLY Facebook, and ONLY on home Wifi (I thought it was DSL, but I believe we actually have Uverse). No problems with any other websites, including Google sites and Instagram. Could access it also no problems on LTE and wifi at work. Have tried it on and off today, and about 7pm, it started working again. Guess I owe my kids an apology, I thought they broke something!

Teacher

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33 Messages

9 years ago

oh no it was not the kid's fault,  I assume you have read all the posts here.   I also posted a lot at

https://www.facebook.com/ATT?fref=ts     Lots of ticked off people and also on twitter @attcares.

 

Mine was back at 530  when I came home from work .   But when I was home at noon it was still not working.  I hope it is fixed for good.   It worked for two hours on Sunday afternoon then went back down again.   I was out since Wed morn also.   hope we can all be happy campers now.

Thanks to everyone I have talked to these  past 6 days, for any help you offered and for helping me to know I was not alone in this and thought I was going crazy.    

Teacher

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33 Messages

9 years ago

 I forgot in reference to :   https://www.facebook.com/ATT?fref=ts   look under the vidio called in case you missed it.     It was posted Friday night at about 4:26 p.m.    Lot of complaints under that video  .   Sadly no one really commented on the video

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