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AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

8.3K

(8140)
Internet outage for 9 days

I am currently on my 9th day of internet outage. I have gotten multiple responses of fixes within 24 hours or no estimate time of a fix. Is there no way AT&T can contact field techs for for accurate answers of the problem? 9 days of internet outage without an estimate time or reason of problem i

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32

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password for router

I have a ten digit wi fi password but my computer is asking for an 8 digit router code. Where do I find that?

Questions

22

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Accepted Solution

Official Solution

Closed

Issues with Blinking Red Broadband or Services Down

Internet Not Working or Connecting? We have Solutions! The fastest way to get back in service and get rid of the blinking red broadband light is to perform one or all of the following:  Restart the modem Secure cable connections Reset the modem (Last) Press the red reset button f

Questions

590.2K

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How to add ACP benefit to account

I was approved for the ACP benefit but not sure how to add it to my account

Questions

16

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Closed

Very slow upload speeds that ALSO destroy ping latency, download speeds, and take out my TV service.

I'm on the 6 down 1.5 up plan w/ uVerse TV but no voice. My service has ALWAYS been spotty.  Usually OK but would often slow down for several minutes to a crawl.  This has been the entire 2+ years I've had uVerse.  Back in December I got a Smart TV and started streaming.  This prompted me to call an

Questions

573

2

At&T reward card transfer

Is it possible to transfer money from a virtual reward card to my bank account.

Questions

15

1

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Accepted Solution

Official Solution

How to get rid of DNS Error Assit

I noticed that suddenly I am getting redirected to a yahoo page when a webpage does not load. It has dnserrorassist in the URL. After searching, I found that it is connected to AT&T. I don't want this, but when I went to opt out I was not able to do it. Another page loads that says it cannot do it a

Questions

51.2K

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How to get a static IPv6?

Hello, I have 2GIG fiber and I would like to use a static IPv6 address. The IPv6 address I get does change after a while. In the router configuration, I have the option to allocate IPv4 IPs only. How to get a static IPv6? B.

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38

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Accepted Solution

Official Solution

How do I limit my kid's internet access?

How can I? I would like turn off internet special time. ... control internet in the house because kid use too much internet.

Questions

454

2

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Att pace 5268AC wont factory reset and i cant connect to web portal

The modem is un responsive to reset button if I hold it down to long all of the lights start flashing red. I cant connect to the portal online. And if i plug an ethernet cable from my other modem into port 1 it acts as if it's a wifi router and provides internet to other devices.

Questions

4.4K

3

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Accepted Solution

Official Solution

Internet on and off

Can’t watch anything. Internet on for 10 min then off. I have tried all the unplug and reset with no success

Questions

635

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I don't think "Forgot Password" works

I made a small mess of things yesterday by accidentally having a temp. password phoned to me. I didn't write it down or enter it in time so I was given a new password, and I didn't know what it was. When I clicked on "Forgot Password" on the login screen, I was taken to a reset password screen,

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14

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