Tutor
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6 Messages
AT&T web mail-no pop forwarding option
I just signed up for high speed Internet with AT&T. It's called IPDSLAM. It is a glorified dsl but "supported" by U-verse. My AT&T web mail does not have an option for pop forwarding. U-verse refers me to Yahoo who promptly refers me back to U-verse. The incompetency of the AT&T tech support is astonishing! Does anyone know where I can get help with this issue? Thanks.
texasguy37
Expert
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14.5K Messages
13 years ago
The free Yahoo Mail accounts do not have the POP forwarding options.
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sallyjameson
Tutor
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7 Messages
13 years ago
Actually, if you set your zone to asia or the uk, i believe those accounts do have the forwarding option. As usual, we in the USA get screwed. Also, people were using these direct links to forward their old att.net accounts. I don't think the option has been disabled completely. I think yahoo is just trying to cut back so not making the link available in any but the uverse main accounts. if you search the forum , you'll see what i mean. those links have also been posted elsewhere for these reasons.
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sallyjameson
Tutor
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7 Messages
13 years ago
Also, the upgrade link you are talking about is NOT what we are talking about. On our accounts, the entire link to pop/forwarding is completely missing which IMO is just a yahoo corp scheme to rip off many of their users.
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texasguy37
Expert
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14.5K Messages
13 years ago
Are you referring to the Yahoo Mail account provided for your main att.net email account?
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sallyjameson
Tutor
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7 Messages
13 years ago
No Tex! It's just an old att.net account. Look , you can just go to att.net and signup for a new FREE email account and see what we are talking about. I don't understand why Yahoo wants to short change its American customers while giving totally free forwarding the the UK, Asia, and others ... but apparently they do 😞
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texasguy37
Expert
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14.5K Messages
13 years ago
Since this is the U-verse customer forum, what we are talking about is the att.net account that U-verse provides as part of your U-verse subscription. Any free Yahoo Mail accounts that you may sign up for are not connected to U-verse. Discussions about the free Yahoo Mail accounts should probably be directed to Yahoo.
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Island Boy
Tutor
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6 Messages
13 years ago
I am using the e-mail address that I used to register with U-verse. Shouldn't that have the "enhanced" yahoo web mail?
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texasguy37
Expert
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14.5K Messages
13 years ago
Yes, if that is the Yahoo Mail account provided as part of your U-verse subscription, it should have the POP forwarding option.
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jimgfitzgerald
Guru
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1.1K Messages
13 years ago
You need to ask Yahoo. This has absolutely nothing to do with U-Verse. Also, why are complaining about a FREE email account? You're getting what you're paying for.
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Island Boy
Tutor
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6 Messages
13 years ago
Thank you, Tex. Now we are getting somewhere. The installers did not give me an e-mail address. I signed up for a free one two days before the install and they told me to use that one to register with. Any idea how I get assigned an e-mail address from AT&T? Thanks.
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