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nlabran's profile

Teacher

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19 Messages

Tuesday, December 13th, 2016 11:08 PM

iPhone 7 Voice Mail Issues

Hi. I'm on a iPhone7 128GB on OS v10.1.1. My voicemail does some odd things. First, sometimes I don't get notifications about a new voicemail for up 20 minutes. Sometimes it comes right away. Sometimes it takes 5 minutes. Sometimes it takes up 20 minutes. Doesn't seem to matter if I'm on wifi or not. It's very inconsistent. Second, when I do look at my voicemail list and I select a messgae to listen to, he mesage will open and then immediately close. It will do this sometimes up to 5 times until it finally stays open and let's me listen to the messgae. Occasionaly, it will close while the message is playing back. 

These issues are inconsistent. Sometimes it works 100% fine. But most of the time, I will experience one of or both of these issues.

 

Anyone else? Shy of bringing it into either an Apple store (which I dread having to do) or taking it to an ATT store, would love a suggestion on how to fix this.

Thanks!

Contributor

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1 Message

6 years ago

I have also been experiencing this problem for a while now; tried all the fixes. I think it started with iOS10 update. Apple blames AT&T. Called AT&T, they blame Apple. Meanwhile, I'm looking to buy a non-mainstream phone on another network. 16 years I've been with AT&T/Cingular, but since Feb. the cell service has been inadequate. 

Contributor

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1 Message

6 years ago

I've had the same exact issue with my iPhone7 plus.  I just recently convinced Apple to replace it, and that did nothing.  My current problem with voicemail is the visual voicemail has completely stopped working.  Sometimes it'll get stuck on 

Transcribing the message, but now it won't even try.   A few weeks ago I was trying to play a voicemail and the phone simultaneously started playing a song from my iTunes, which was weird because I wasn't listening to music at all that day. So the lady's voicemail was overdubbed by a song.  But consistently the problems are: 1) the voicemail will take 5 seconds or more to load 2) the voicemail will stop playing after a few seconds 3) the first voicemail on the list will play no matter which voicemail I highlight so I can't listen to anyone else's VM, 4) the voicemail just won't play at all after hitting the listing with my fingertip five times.  Super frustrating.  And all problems are inconsistent.  One day it'll work totally fine, but usually one or more of the problems will occur at least once in a day. AT&T blames apple, apple blames AT&T.  It's a circus.

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