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Notice of Data Breach

I recently received a letter from AT&T by mail, notifying me of a data breach that occurred on March 17, 2024. Strangely, the letter was dated April 25, 2024. In the letter, they offered a free IdentityWorks membership along with identity theft insurance coverage, including restoration services.

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Fiber Move

ATT installed fiber in the easement along a country road with no regard to future use. I purchased a lot to build my home and  found that ATT fiber had been put in just under the surface. Now I can't put in a driveway until ATT buries the fiber correctly. ATT devalued every lot along the road

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DATA LOSS FOR 48+ HOURS

bad data loss for 48+  hours now .  my primary game i play world of tanks is nearly unplayable with the large amount of data loss in the last 2-3 days.  per ping plotter data loss begins 7 hops   from my home  at 12.122.85.233 gar25.dlstx.ip.att.net   27% pa

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Migrating ATT Fixed Wireless to All Fi

We were just sent a new All Fi hub with a letter saying we are being forced to migrate from our Fixed Home Wireless to the All Fi service. However there was no mention about how to do this with our current Fixed Wireless. We have very bad signal strength at our country house, and our ATT Fixed Wire

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Routing issue to game server - World of Tanks

I am having major issues routing to the game server for World of Tanks in Chicago - wotna3.login.wargaming.net (IP 92.223.56.20) The game is rubber banding like mad and is unplayable. others are not having an issue. Traces are below.  Tracing route to wotna3.login.wargaming.net [92.223.56.20

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What does iP Adresses do

I have 3 iPV6 adresses, what does these mean & Do? Is Someone Tracking me or Hacking Me?

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Internet going down everyday, all day for over a week

I am super frustrated with At&t, they don't even seem to care the wifi keeps going down everyday. Half the time they are not even aware there is an outage. I can't get any info on when this will be solved, why it's happening. I'm never even notified. How is my child supposed to do school work? I

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Disable FW on BGW320-500

Hello, I'm trying to disable the FW on device BGW320-500. I already seitch off all the security features. Even with all the security features disable there are some ICMP traffic being blocked. Can anyone told how to fully disabl

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Lied to and not helped

I was promised a $200 gift card, significantly reduced bill, and a free phone after paying for tax. I spent 3 hours on the phone today and no one helped me, worst of all the manager. I asked her to help me file a complaint and she expressed annoyance with me for asking her to remain on phone with me

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Connecting computer & tv to wall jack (hardwiring)

Hello, we had ethernet ports established behind our main tv and in our office of a new house. How do I make sure that if I plug in a cable from the tv and computer into the appropriate wall jacks, that the router in the basement is also connected to the ethernet "hub" or central spot? Please let me

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha

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What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC?

Repeated DDOS barrage attacks keep overwhelming and crashing my AT&T Pace 5268AC. AT&T techs recommend putting a stand-alone hardware firewall between the internet and the AT&T Pace 5268AC (upstream of the 5268AC) to protect it. I don’t want to disable or diminish the firewall/safety f

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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Malicious link

Possible malicious links Hi. I'm here checking if these links are malicious. I only clicked on a link for a twitter page and these links showed up. I also wanted to know if cbs[.]gov[.]il is a legit site. Is there a way to check for specific malware in your apps?

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Seeking Advice: Enhancing Image Quality with Remini App?

Hey AT&T Community, I've been experimenting with different apps to improve the quality of some of my older photos, and I recently came across the Remini app. I'm curious to hear if anyone here has experience using it and what their thoughts are. Specifically, I'm interested in knowing: Does Re

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Trending Accepted Solutions

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Accepted Solution

Official Solution

Can I split my 2.x and 5.x network

Various manufacturers tell me my issues have to do with the combined networks. At some point my networks got merged and now I want to have them separate. Thanks in advance

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Network Interface Device (NID)damaged ?

No longer have ATT internet service but just noticed the NID box on the exterior of house had black substance ( appearing like black like spray paint or smoke ? wish I could attach photos) around box and on areas of house siding. I opened the box and every bit of it and any wires are black, nothing

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When will you take your dang DirectTV satellite back?

Im going to start charging you for rent of my roof space. We all know you guys charge for every nickel and dime you can get.

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Collection that is not mine

I had an account opened in my name, that is not mine in December of 2023. I saw the collection on my credit report when trying to get approved for a house loan, this dropped my credit score a good amount as the collection is for $3500. I have been trying to figure this out and called the collections

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Dissatisfied with resolution

It's not really his fault. The system is poorly setup. I was told the I had to return my equipment or I would be charged. Well, the AT&T installer told me he was using the old equipment so that I didn't have to turn it in. I never received new equipment, so I figured the matter was resolved. How

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