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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Free galaxy bud fe’s

I recently purchased a s24 ultra with a qualified plan and didn’t see the promotion for free galaxy buds until after I finished the purchase, can I still claim my free pair somehow?

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9

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Texting works but no calls or data

I recently purchased a prepaid AT&t phone from Walmart, I've registered the phone but only texting works I cannot receive or make calls and no data. The phone is a AT&t Vista, onyx Black. HELLPPP

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82

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ATT Lost my trade in!Scam & Fraud!

I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r

Questions

15

0

0

Not receiving SMS messages from overseas

I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).

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12

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iPhone 14 pro max isn’t in AT&T Database

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

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8

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In Mexico, one works, but one says it is converted to eSIM.

In Settings, no roaming option. It only says it is converted to eSIM.

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16

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My pixel 6 turned into an Alcatel in the trade in process

What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the

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11

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Not receiving text messages, calls or voicemails when my phone is off

I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in

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22

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Unlock Phone from AT&T Network

I have attempted to unlock a device from AT&T's network. I have submitted multiple requests, but it always says I have a balance due.  I have unlocked other phones on this same account, that were purchased at the same time.   I have confirmed with AT&T that there is no balan

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21

7

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Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

68

16

0

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(7)
Free galaxy bud fe’s

I recently purchased a s24 ultra with a qualified plan and didn’t see the promotion for free galaxy buds until after I finished the purchase, can I still claim my free pair somehow?

Questions

9

0

0

ATT Lost my trade in!Scam & Fraud!

I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r

Questions

15

0

0

Not receiving SMS messages from overseas

I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).

Questions

12

0

0

My pixel 6 turned into an Alcatel in the trade in process

What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the

Questions

11

0

0

phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Questions

27

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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38

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Trending Accepted Solutions

(12)

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.2K

5

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Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

255

14

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

89

1

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

68

16

0

Accepted Solution

Android update LGV60

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

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50

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