Learn what could be causing the website not to load and how to resolve Are websites not loading? Is your browser running a bit sluggish? Having trouble with att.com? Check out the fixes below to resolve things like: Website loading issues The dreaded spinning ball or hourglass Picture loading issue

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

I love AT&T's reliability and data roll-over but why is it so terribly slow in Northern Virginia? Particularly in Loudoun County/Ashburn Farm?  I have opened up a case with AT&T on this issue but it has not been fixed, here is a comparison of speedtests with all 4 carriers in the Unite

I have lately been playing some online boardgames using a tool called VASSAL (http://www.vassalengine.org). It's a pretty groovy program...the problem is that the system response over my AT&T connection is really, staggeringly slow. (This is not high-speed FPS gaming graphics, by the way; it's a boa

i have been a u-verse customer for years. The last 6 months, even though I pay for ~25Mbps internet, I get terrible lag times when opening a browser window, especially when using google sites and chrome. I also get pixelation when watching Uverse TV. Also, I want to reduce my monthly costs. the phon

I want to live stream using OBS Studio [x64] and a BMD Web Presenter encoder via the plan I use with this equipment. The Upstream Sync Rate and Max. Attainable rates shown by Broadband Status are adequate, **if** I wasn't sharing the router with a dozen or so people at a time, who mainly use it to d

I have AT&T's highest level of Internet service short of GigaPower, which isn't available in my area and may never be. The NVG589 gateway is located on the second story of my house, near my main iMac, which is hardwired to it. I typically achieve downstream speeds of 45-50 Mbps on this computer, whi

Yes, we do seem to have returned to poor Performance with Facebook retreiving photos.   I am again being routed by Facebook to a Miami server (when I think they also have servers in Atlanta, which is a lot closer, and my traffic is probably being routed through).   I don't think the entire performan

I have consistently seen long delays / stalling when trying to access the internet from my iPhone 6s Plus when connected to our AT&T router 5268AC.  Every so often I'll browse to a web site, and the browser will just hang there -- sometimes for 10-30 seconds.  I've noticed if I were to turn off wi-f

I have Uverse 25 package and do have a bonded connection (one of the connections connects much better than the other). I live down a street with only 5 houses. The road when I purchased the house was not paved. It is now paved and owned by the city. When Att put the cable down the road a technician

I've been looking at U-verse for several years, hoping that AT&T would finally start to compete with TimeWarner (now slowly becoming Charter Spectrum) in Southwest Ohio. My opinion: AT&T still isn't competitive when comparing speeds, especially upload speeds, and prices that are posted by both AT&T

Lately I've been experiencing very poor performance when trying to watch videos on youtube, twitch, and netflix. In some cases a video will hang for several minutes before it loads, sometimes even when I'm only on 480p quality. I pay 80 dollars a month for a 24 mbps service, but I'm clearly not gett

Does ATT uverse internet intentionally limit the throughput to services like Sony PSVue? I have a data only connection with ATT uverse. Its the giga fiber plan. I have 5 separate 4G AppleTvs .. all buffering. I only run 1-2 at a time. But to test do same thing on each device and get same results. Bu

We have the 'Power' plan and get 50 mbps.  But lately, when we try to watch a Netflix movie on our smartTV, the internet service goes below 1 mbps.  The movie streams fine but nothing else can connect.  To get our performance back, not only do we have to stop the movie but also restart the uverse bo