Why is AT&T so slow compared to other carriers?

I love AT&T's reliability and data roll-over but why is it so terribly slow in Northern Virginia? Particularly in Loudoun County/Ashburn Farm? I have opened up a case with AT&T on this issue but it has not been fixed, here is a comparison of speedtests with all 4 carriers in the United States (the Verizon was taken the day before as I currently do not use them) but the speed is similar all of the time.

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Responses

ATTMobilityCare

Community Support

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15.2K Messages

8 years ago

Hi there @jpiszcz

I’m sorry to hear you’ve been experiencing slow data speeds in your area.

With the case that was opened up, did anyone reach out to you or give a reason as to why you would be experiencing slow speeds?

We’d be glad to look into the matter further for you.

Please send a private message by clicking here including your name, contact number, and the best time to reach you.

Thanks,

Kevin, AT&T Community Specialist

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tim horton

Professor

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1.3K Messages

8 years ago

Traveling in Reston, VA. Never seen LTE speed like this! I will take this any day.

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jpiszcz

Explorer

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35 Messages

8 years ago

Hello,

When I opened the case 1+ month ago they said there was an issue with the tower nearby and they were working on it.

When I tweeted to @ATTCares 1-2 days ago, they said the same thing, there is a tower issue and that they were working on it.

No resolution as of yet.

Thanks,

Justin.

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jpiszcz

Explorer

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35 Messages

8 years ago

Speeds last night-- (03/04/2016) in Ashburn, VA between 8-9pm EST

Performance:

1. T-Mobile

2. Verizon

3. Sprint

4. AT&T

In picture from left to right:

1. AT&T

2. Sprint

3. T-Mobile

4. Verizon

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jpiszcz

Explorer

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35 Messages

8 years ago

Off-peak (Sunday morning, near a window)--

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