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2023-In-The-Spotlight
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AT&T ISP is blocking my website
When I have people go to my website. AT&T is labeling it as dangerous and won't allow people to enter. I've completely cleaned my server and google labels the website as safe for browsing however this issue is still present. Who do I need to talk to for me to resolve this issue.
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27
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ATT Land Purchase Inquiry
I am trying to contact a representative with the real estate/land department regarding a parcel of land in Davidson, NC 28036. Please advise.
Question
17
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Official Solution
Learn about the user details in AT&T Office@Hand
I’m a new administrator and I’m looking for information on how to manage users in AT&T Office@Hand. Does anyone know where I can find information about doing so?
Question
27
1
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Gmail Forwarding Verification
I am attempting to setup a forwarding address within my Google Workspace account to forward certain emails as text messages automatically when they are received. I have attempted to use both the mms and the txt addresses associated to my phone number. The verification email/text that Google sends to
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31
0
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A2P messages getting blocked
Hello, Why is ATT blocking messages from our application to our internal registered users? These users have given us consent to receive messages. We DO NOT send sms to non users. Kindly advise. We use Twilio to send these SMS.
Question
171
6
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Whitelist SMS Numbers
My company offers the option to text clients for support and a link self service. Our carrier has notified us that AT&T is rejecting these text messages as spam. Is it possible to white list our number for SMS? I reached out to register with Hiya but that only deals with Voice spam, not SMS.
Question
359
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Official Solution
Customize Advanced Call Queue rules in AT&T Office@Hand
I remember seeing information about how I could set AT&T Office@Hand to automatically route calls if its after business hours. Does anyone know where I need to go to set that feature up?
Question
22
1
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Official Solution
Configure the default audio and video device in the AT&T Office@Hand desktop application
I’m new to AT&T Office@Hand and I’m setting up my system. I want to make sure that my audio settings are correct. Does anyone know where I need to go in the system to check the settings?
Question
16
1
0
Official Solution
Using annotations in the AT&T Office@Hand desktop application
On one of our AT&T Office@Hand calls I noticed that one of the presenters was able to annotate while on the call. Does anyone know how do use this feature?
Question
20
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Getting information whether AT&T has blocked or blacklisted our website
Dear AT&T, Our clients that have been using AT&T to access our website, have been getting issues regarding SSL while accessing website. Our certificate is valid and support of our SSL certificate provider has verified that the issue seems to be located on ISP side. Please help us to re
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8
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Gmail Forwarding Verification
I am attempting to setup a forwarding address within my Google Workspace account to forward certain emails as text messages automatically when they are received. I have attempted to use both the mms and the txt addresses associated to my phone number. The verification email/text that Google sends to
Question
31
0
0
Getting information whether AT&T has blocked or blacklisted our website
Dear AT&T, Our clients that have been using AT&T to access our website, have been getting issues regarding SSL while accessing website. Our certificate is valid and support of our SSL certificate provider has verified that the issue seems to be located on ISP side. Please help us to re
Question
8
0
0
Malware warning for business site for ATT customers
Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss
Question
12
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AT&T Office@Hand application is consistently being removed or uninstalled
Hello, We've encountered issues where the AT&T Office@Hand application is consistently being removed or uninstalled from the local computers.Any suggestions
Question
20
0
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Trending Accepted Solutions
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Official Solution
Learn about the user details in AT&T Office@Hand
I’m a new administrator and I’m looking for information on how to manage users in AT&T Office@Hand. Does anyone know where I can find information about doing so?
Question
27
1
0
Official Solution
Customize Advanced Call Queue rules in AT&T Office@Hand
I remember seeing information about how I could set AT&T Office@Hand to automatically route calls if its after business hours. Does anyone know where I need to go to set that feature up?
Question
22
1
0
Official Solution
Configure the default audio and video device in the AT&T Office@Hand desktop application
I’m new to AT&T Office@Hand and I’m setting up my system. I want to make sure that my audio settings are correct. Does anyone know where I need to go in the system to check the settings?
Question
16
1
0
Official Solution
Using annotations in the AT&T Office@Hand desktop application
On one of our AT&T Office@Hand calls I noticed that one of the presenters was able to annotate while on the call. Does anyone know how do use this feature?
Question
20
1
0
Official Solution
Delete a user from your AT&T Office@Hand account
I’m cleaning up our systems and I’m wondering how I can remove users from our AT&T Office@Hand account. Does anyone know how to do so?
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30
1
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