Contributor
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1 Message
Lumia 900 GPS failure
Hi Lumia users,
I posted the following message to Nokia Support when my Lumia 900 started giving me wrong locations. Since then a ATT retails store gave me a new SIM and that fixed the problem for a few weeks. It's started to happen again.
Any anyone else experienced similar issue? The gist is that the Lumia GPS puts me in Ohia or Georgia sometimes, but I'm in San Francisco!
Thanks.
jamileh
Former Community Manager
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5.2K Messages
12 years ago
Thanks for the update Chris!
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jamileh
Former Community Manager
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5.2K Messages
12 years ago
@wizll - are you seeing this on the Lumia, the Titan or a different phone?
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Hankerin
Mentor
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34 Messages
12 years ago
This has nothing to do with the Lumia 900. It is an at&t LTE issue - pure and simple - and needs to be fixed. You'll note that the GPS positions you dead on an at&t data center in Akron, Ohio. The solution is simple - turn LTE off. I've done this several times on my Lumia to ensure this is the issue - I'm in Akron with LTE on and where I truly am with LTE off. The pain was that I had to go to field test settings to add a check-box in my celluar settings for "Highest connection speed" giving me now three options to choose from - E, 3G or 4G. 3G and I'm fine, 4G and I'm in Akron. This really, really, really needs to be fixed. The reason that iPhone and Android users aren't experiencing this is that they don't have LTE. Yet! Unfortunately this is reflecting poorly on the Windows phones when in fact it's a carrier problem! Of course, if you're not in an area with LTE service, you won't have this problem.
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wizll
Teacher
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18 Messages
12 years ago
lumia
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jamileh
Former Community Manager
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5.2K Messages
12 years ago
Thanks wizll.
I appreciate the feedback hankerin.
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tsmit50
Contributor
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1 Message
12 years ago
I have a Titan II and a Nokia Lumia 900 sitting right next to each other - both are in Akron (although, i'm fairly certain i'm in boston).
Dear AT&T, please FIX!
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johndandison
Tutor
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4 Messages
12 years ago
I too am seeing this issue - the WeatherFlow app (updates the live tile with current weather at current location) started showing Akron a couple of weeks ago. Since then, correct location services are way spotty. I'm in Charlotte, NC.
For what it's worth, I'm using the Micro SIM out of an iPhone 4, reprovisioned by ATT for my phone. Battery life doesn't seem to affect this either way.
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jamileh
Former Community Manager
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5.2K Messages
12 years ago
Thanks for letting me know you're seeing the same behavior.
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EuroSpex
Contributor
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1 Message
12 years ago
Hankerin is 100% correct, I have tried the same steps he did and I have no problems on 3G or 4G using the HSPA+ but as soon as I enable LTE my GPS locates me in Akron, OH, I have gone to multiple stores and none of the reps know about this issue. I also tested this with the new Titan II and confirm this is the issue for it as well. I tested the maps on a Focus S 2 but it didn't exhibit the issue due to it only being connected to the WiFi, cellular network wasn't active on the phone. This is definitely an ATT LTE issue and as Hankerin states iPhone users aren't experiencing this cause they don't have LTE and Android I believe routes their indoors maps to a database server of theirs so they aren't experiencing this either. ATT please fix as this has been going on for at least a week and all apps and phone are unusable on LTE. Thanks!
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aside96
Contributor
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2 Messages
12 years ago
Just wanted to confirm, same error yesterday, using my Titan II. I got around it by typing in both my current and desired locations to get Maps to give me directions... but not very helpful if you're lost!
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