Mentor
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2 Messages
New on demand Format
The new on demand format is awful! The boxes look like att is trying to be like the facebook 'likes' which suck anyway. Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder. When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!!
Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.
"if it ain't broke don't fix it"
Ryan456
Scholar
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164 Messages
11 years ago
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ATTJulieCS
Former Employee
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1.1K Messages
11 years ago
I'm so sorry you still can't get into your "refer-a-friend account. Please send us a Private Message with your full name, account number, contact information and the best time to reach you. One of our managers will be happy to contact you and try to resolve.
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MRROK
Mentor
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26 Messages
11 years ago
Hmmmmmmmm, I see that they are offering a special for the U-450 package @ 99.00 then it goes up to the regular price in 6 months. I am going to call them though, I too think I'm paying too much for the U-450 package, plus I didn't want the sports package, but they wouldn't take it off and adjust my price. And if I went to the U-300 package I will lose all the movie channels. I'm defiantly going to call them today and see what I can do. I know I've been getting tons of offers from other cable companies that's way cheaper than U-verse. One company I will never get again is DirectTV, which I think AT&T has something to do with. I had them for years before I switched over to U-verse. But I couldn't take losing the signal every time the wind blew or the threat of a storm. Forget TV if it's raining or snowing out. Since I've had U-Verse, I think we only lost the signal once or twice in the 10 years we've been customers. That right there is worth a little extra money, but not as much as I'm paying according to some of you people. Just so you know for comparison, I have 3 HD boxes on 3 HD tv's, I'm not sure if that makes a difference.
I would like to know what everyone else is paying for the U-450 package. It would be interesting to see if I am getting ripped off.
Thanks for the info "Baseballisback",
ROK 🙂
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blujacket
Scholar
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108 Messages
11 years ago
I am paying $142 a month for U450 + 18 MB Internet for a 4 tv setup. I was paying $133 last year , and when my contract was up called retentions and reupped another year.
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tgoodhue225
Mentor
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32 Messages
11 years ago
Wow am I getting ripped off!!!!! I got U200 on a 3 TV setup, 18MB internet and the most basic-est U-Verse Voice phone package there is and I am paying $202 a month and been with them between 3-4 years now.
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blujacket
Scholar
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108 Messages
11 years ago
Yikes. We got rid of our land line. I'm not sure if they factor in that we have had cell service for 10 yrs. with them or not. I do know for the 3 mobiles we have with them our phone bill is $200 + a month. They customer service reps I have dealt with were awesome, and I never had to threaten to leave for them to give me the last deal I got.
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tgoodhue225
Mentor
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32 Messages
11 years ago
Yeah I have been wanting to get rid of that land line for years, for some reason the wife still thinks we need one. We both have a bizillion cell minutes a month we never ever even come close to using. I'm not sure what portion of my bill that is, I think it is like ~ $40. Been thinking about dropping it to save that money for something else. Maybe we'll go magic jack, or one of those other services.
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sandiego613
Teacher
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15 Messages
11 years ago
The On Demand speed has improved to the point where it's now fine, and I actually enjoy it. But I REALLY wish they'd fix the "more showtimes" function is literally broken at this point, and the "search" function is works, but is not nearly as good as it once was.
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Mrrok01
Teacher
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16 Messages
11 years ago
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blujacket
Scholar
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108 Messages
11 years ago
No landline. Just Uverse Tv & Internet
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