Contributor
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2 Messages
Gray Screen appears for 2 seconds.
When ever we change the channel it turns a transparent gray screen for 2 seconds. Can some one help me!
Contributor
•
2 Messages
When ever we change the channel it turns a transparent gray screen for 2 seconds. Can some one help me!
billmoorej
Contributor
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1 Message
8 years ago
Wichita, Kansas. Gray transparent screen hear also when changing channel. Happening on low def 2-36, hi def 1002-1036 channles. Not sure what their fix is???
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dhascall
Master
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9.8K Messages
8 years ago
I used my phone to shoot a video and have uploaded that to the forum manager. She has passed the video along to the U-Verse Team, who will be looking into it. No estimated time to a fix.
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dhascall
Master
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9.8K Messages
8 years ago
***No longer noticing this.*** So, I would assume that it is fixed. Thanks for your patience. This was an odd one - almost like a screen designed to have a message on it.
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JadedPixie
Scholar
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225 Messages
8 years ago
Still happening here. So it's not fixed for everyone.
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JohninFL
Scholar
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289 Messages
8 years ago
It is still happening in Central Florida. So it is NOT FIXED for everyone!
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skeeterintexas
ACE - Expert
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27.8K Messages
8 years ago
It is fixed here in the Dallas area so hopefully the fix will be rolled out to everyone in short order.
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hi,
We apologize about the inconveniences. We are aware of the issue and working towards getting this issue resolved.
-ATTU-verseCare
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dhascall
Master
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9.8K Messages
8 years ago
Hello @JohninFL and @JadedPixie - I can only go on what I see in Indianapolis. So if AT&T fixed it in Indy and Dallas, other areas must be falling in line very soon. Again, it's not the biggest inconvenience that I have ever seen (does not mess with recordings) and a few subscribers said that they never noticed in their area.
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Sandpipers
Scholar
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210 Messages
8 years ago
FWIW, still a problem in San Francisco......
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Anonymous
New Member
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25.7K Messages
8 years ago
Still a problem in Ohio.
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