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Created: Jul 27, 2016
JadedPixie Created: Jul. 27, 2016
The DVR is connected to the NVG589 by Ethernet. There's a link light on the DVR. I tried moving the Ethernet cord to a different yellow port and did the whole house reboot again. Now the TV in the den is doing the 1 gear/2 gears loading screens over and over again while the one in the bedroom is still working normally.
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Created: Jul 27, 2016
JadedPixie Created: Jul. 27, 2016
I did the whole house reboot and power cycled my TV. I thought I had everything fixed until this morning when a channel seemed to get suck and I couldn't change it. I turned the TV & DVR off with the power button on the remote and when I tried to turn them back on the gear was on the screen again, the bar loaded on the bottom and then the 2 gears showed up. The bar on the...
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Created: Jul 22, 2016
JadedPixie Created: Jul. 22, 2016
About 2 weeks ago I woke up and my main TV in the den where the wireless receiver is located was turned off. I turned it on and I saw a frozen loading screen with dots. I went through all the reset methods except a disaster recovery as a last resort because I was still trying to save my almost full DVR of stuff. The DVR recorded list was wiped out anyway without doing a d...
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Created: May 22, 2016
JadedPixie Created: May. 22, 2016
I got an Amazon Fire TV box recently. Everytime I use it when I exit and try to go back to my U-verse programming I get the h1001-hdcp error. So I end up having to get up to unhook the HDMI cord from the back of the Fire TV and use the button on the front of my U-verse DVR (IPH8005) to reset it completely. I'm trying to figure out if there's a way to resolve the h1001-hdc...
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Created: May 12, 2016
JadedPixie Created: May. 12, 2016
WDSU is back for who knows how long on channel 4/1004 instead of 6/1006. I can't find any information on why it's back but I'm wondering if people complained to AT&T about the studdering issues and occasional total loss of signal WXXV NBC has been experiencing in the morning and afternoon hours? I posted on the WXXV Facebook page to ask if any other viewers were having st...
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Created: May 3, 2016
JadedPixie Created: May. 3, 2016
Send a PM to @ATTU-verseCare and explain the situation. Good luck.
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Created: May 3, 2016
JadedPixie Created: May. 3, 2016
You two need to send a PM to @ATTU-verseCare and explain your situations. I posted on AT&T's U-verse Facebook page about wanting to work out a deal to remain a customer and they called me to work out a deal. I checked the order page on the site and everything looks ok so far. If you have Facebook you could also post there. I forgot to ask about removing the fee for the m...
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Created: Apr 29, 2016
JadedPixie Created: Apr. 29, 2016
I couldn't sleep and wanted to watch something on WGUD (MeTV) and the channel has the technical difficulties message up with the picture of a satelite. We had severe weather down here yesterday morning so I'm not sure if it's due to that or something else since I don't flip by it regularly seeing as it's an SD channel only. The only way to contact them is by phone so I gu...
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Created: Apr 29, 2016
JadedPixie Created: Apr. 29, 2016
Send @ATTU-verseCare a PM and tell them what you want to do. They should be able to help you in some way.
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Created: Apr 29, 2016
JadedPixie Created: Apr. 29, 2016
Send a PM to @ATTU-verseCare and explain the issue.
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Created: Apr 29, 2016
JadedPixie Created: Apr. 29, 2016
markrich wrote: customer service , it is imperative that you contact me tomorrow my phone number is ***** my name is Mark [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] and I am a faithful paying customer I have been dealing with a bill...
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Created: Mar 4, 2016
JadedPixie Created: Mar. 4, 2016
I just realized Pop was there today. I was wanting it for the Daytime Emmys and BBAD.
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