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AT&T auto audio volume lowering
How can I stop the AT&T auto audio volume lowering on my TV? I started with a volume of 10 to 15, now I am at a volume of 25 to 30 and still have trouble hearing the TV.
Tutor
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4 Messages
How can I stop the AT&T auto audio volume lowering on my TV? I started with a volume of 10 to 15, now I am at a volume of 25 to 30 and still have trouble hearing the TV.
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_xyzzy_
Expert
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15K Messages
6 years ago
@baseballisback
The volume settings is in the dvr/receivers I have (VIP2250/ISB7005) and the how you control them with the silver, s10, s20, and s30 remotes is still there since those remotes haven't changed for years (or ever?). I do recall these key combinations and timing the presses were a little tricky to consistently work but I did just try them again, and yup, I still have problems with them but I think I found a way to be more-or-less consistent now (got to save this post!).. Anyway here's the sequence (more or less). Editorial note, the s20/s30 is a lot easier than the silver/s10.
Silver & s10 remotes
To return back to controlling the tv volume instead of the dvr/receiver the operations are the same except step 3 where you push the TV button instead of the AT&T button. The backlights have a long flash as the acknowledgement.
S20/S30 remotes (a lot simpler than the Silver/S10's)
To get back to the tv volume control press the orange On Demand button in step 3 instead of the green My Multiview button. Instead of the Power button flashing red twice it will flash four times.
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_xyzzy_
Expert
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15K Messages
6 years ago
What setting do you have on the receiver/dvr? I recommend you always keep that set to 25, i.e., as high as it goes. Refer to your uverse remote user guide on how to set the dvr/receiver volume. Once that is set you should never have to set it again (unless you get a new dvr/reciever of course). From this point on you control the volume with the tv's volume control, and if your remote is programmed correctly for your tv model, you should be able to control it from the uverse remote.
While not all stations may have the same volume for the same setting, for any one channel, the volume doesn't using vary (unless something weird is going on with that particular station). If it is noticeably changing then maybe your tv has some kind of audio compensating setting (can't imagine what) that's lowering the volume because the dvr/receiver certainly isn't doing it. See what your tv's user manual has to say about volume.
Some random other thoughts, experiments, and questions (in no particular order):
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Cannothear
Tutor
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4 Messages
6 years ago
run it again is still states low volume. I am using the TV speakers. I have
done the trouble shooting about 4 or 5 times over the past 6 months. Like I
said, I use to get by at 10 last week now it is 25 or 30 on the TV. I have
tried stand and wall settings on speakers with no change. I have changed
the settings from Dolby to surround, no difference. Why is AT&T trying to
control how I watch my TV?
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Cannothear
Tutor
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4 Messages
6 years ago
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baseballisback
ACE - Professor
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7.7K Messages
6 years ago
@_xyzzy_
Is DVR volume still even a thing? I remember being able to do it on my old 1225 silver DVR. I've since switched to a black DVR and the remote doesn't have the various mode buttons...just one for power.
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Cannothear
Tutor
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4 Messages
6 years ago
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_xyzzy_
Expert
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15K Messages
6 years ago
Just to be clear here is the "25" your tv's volume level which means nothing to me since you never made it clear what your tv scale is up to max. Or is that 25 show in the upper right with a circle around it? That one is from the dvr/reciver (whichever the tv is attached to).
I am not not interested it what external audio systems you tried (at the moment at least), only the tv's audio for the tv connected to its dvr/receiver. Who knows about your external stuff? For all I know it could some weird impedance mismatch that could screw that stuff up. Don't need extra variables in the mix when trying to troubleshoot.
They are not trying to control anything with your audio. I believe it's something wrong on your end. While I can't eliminate a defective dvr/receiver did you at least look at the bullet items at the end of my post 2?
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baseballisback
ACE - Professor
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7.7K Messages
6 years ago
Ok... I've confirmed that the DVR is up to 25 volume.
And I just figured out that the blue "Interactive" button makes my TV's volume bar and mute notifications disappear from my TV...it was quite annoying to have those pop up.
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jsygrls
Contributor
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1 Message
5 years ago
Yes, a very big thank you for the fix . I also HAD a volume issue with my tv using the new s-30 remote. I read many other posts
and am thankful i came across yours and my volume issue is now solve. I now have a very happy wife....thanks again and best regards,
Pete
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Sunger
Contributor
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1 Message
5 years ago
Wow! I tried to fix this last night for hours, unsuccessfully, of course.🙄
Found your 'fix' via Google and it worked like a charm!!!!
Thank you!!!!!
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