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Posted May 21, 2014
5:38:34 PM
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David T
Edited by rdljr on May 22, 2014 at 4:52:52 AM

@DavidCSis the most helpful csr I have ever met. Shoutout to @DavidCS

@DavidCSis the most helpful csr I have ever met. Shoutout to @DavidCS

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

David T

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May 22, 2014 12:15:41 PM
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ACE - Expert
Edited by mibrnsurg on May 22, 2014 at 12:18:06 PM

He's not a csr, he's a great Community Specialist (along w/Morgan and Sadath) that came from the get social website after the two were combined. 

 

I don't even recommend users call the 800 # and get stupid canned answers, they can PM Uverse Care and Customer Care and get results in a much more intelligent way. Smiley Very Happy

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

He's not a csr, he's a great Community Specialist (along w/Morgan and Sadath) that came from the get social website after the two were combined. 

 

I don't even recommend users call the 800 # and get stupid canned answers, they can PM Uverse Care and Customer Care and get results in a much more intelligent way. Smiley Very Happy

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: David T

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May 22, 2014 12:35:03 PM
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ACE - Guru

I agree about not calling the 800 #

I agree about not calling the 800 #

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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May 22, 2014 5:32:40 PM
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How do I PM them then?
How do I PM them then?

Re: David T

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May 22, 2014 8:15:41 PM
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ACE - Expert

To send a Private Message to the AT&T U-verse care team, please click this AT&T logoU-verse Customer Service link

You can expect a reply via return PM (the blue envelope envelope in the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

To send a Private Message to the AT&T U-verse care team, please click this AT&T logoU-verse Customer Service link

You can expect a reply via return PM (the blue envelope envelope in the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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