Contributor
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2 Messages
Cannot use AT&T as a billing option on google.play
I can no longer use AT&T as a billing option on google play store.
I have used this option many times in the past so I know that it is possible.
When I go to payment options, the bill to AT&T option is not even listed any more.
Furthermore when I go to the portion that says add new payment method, enable carrier billing does not show up.
I have talked with AT&T rep and they have told me that I have not reached spending limit, so that is not the problemost.
Somehow I need to get AT&T re added as a payment option on google.play.
Please help
I have used this option many times in the past so I know that it is possible.
When I go to payment options, the bill to AT&T option is not even listed any more.
Furthermore when I go to the portion that says add new payment method, enable carrier billing does not show up.
I have talked with AT&T rep and they have told me that I have not reached spending limit, so that is not the problemost.
Somehow I need to get AT&T re added as a payment option on google.play.
Please help
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @Rockonu!
Thank you for reaching out to us on the AT&T Community Forum, I would love to assist with this issue!
Have you recently added a purchase blocker to your account? You can check this through your myAT&T account online, under My Phones, Devices, and Plans. Please select your phone number here, then Purchase Blocker. This is where you can see if a purchase blocker has been added for your line, preventing the Bill to Mobile option.
If you do not have a purchase blocker on your account, and are still unable to use AT&T as a billing option, I invite you to send us a private message to @ATTMobilityCare. Please include your first and last name, a good contact number, and the best time of day to reach you.
I look forward to hearing from you again!
Jordan, AT&T Community Specialist
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Pself18
Contributor
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1 Message
7 years ago
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Stevennice
Contributor
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1 Message
6 years ago
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Alexis123YT
Contributor
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1 Message
5 years ago
Alguien que me puede ayudar con el límite de compra (unefon) asta cuando podre comprar de nuevo o cada cuanto se reinicia el limite de compra o que hago con en mi caso?. alguien que me ayude porfa
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