Contributor
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1 Message
A thank you review to the young man in Saginaw
I'm not sure where to put this, but I wanted to leave a positive review to the man in the Saginaw AT&T store who went out of his way on Sunday (12/16/2017) to help me find a case for my Samsung s7 Edge phone. I walked up to the store doors at 8:30 to see a business hours sign. I saw that the sign said they closed at 8, but when leaving, the man allowed me to come in. I told him I was looking for a case for my phone, one that would be protective. He told me to look on a specific shelf while he went into the back and checked. I was unable to find any, when he came back and said the store didn't have any for my phone, but I could have his cases he used for his phone. He gave me a couple of his personal cases and said that I could have them for free. He told me to take them as a "Christmas Gift". It is times like this that really make you see the good in people and the company. Thank you sir, for what you have done for me, and I hope to pass on the good this Christmas season.
ATTHelp
Community Support
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231.7K Messages
6 years ago
Hi @Chancee,
I am so glad you had a great experience in our AT&T Store. It’s always good to see store reps doing great things and getting amazing feedback. We strive for customer satisfaction. Please provide the store reps name and I will forward it along the proper channels to ensure he is recognized for his outstanding service.
Have a fantastic rest of your day!
Geovanni, AT&T Community Specialist
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