For the mom who gives us everything - Mother's Day gifts that connects us.
hpmsrm's profile

Master

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5.7K Messages

Thursday, May 24th, 2012 8:25 PM

HDCP authentication failure?

Suddenly....around 1:30 AM this morning our HD signal died and we got a message reporting HDCP Authentication failure.  After about 30 seconds that was followed by an HDMI failure message and a screen with troubleshooting suggestions.  THEN....it all disappeared and the screen was just "snow" with zero sound.  BUT.....when I switched over to the output from the VCR which is connected to the component outputs of the DVR the signal...picture & audio....were perfect.  I followed all the instructions to restore the HD picture but to no avail.  Then, in desperation, I performed the soft reboot of the DVR by holding the power button in for about 10 seconds.  After the rather lengthy reboot everything went back to normal and it has stayed that way.   In 4 1/2 years this was a first for us I think.  I wonder if it was an update...followed by a reboot that went sour or something like that.

The problem with socialism is that you eventually run out of other peoples' money.
.......Margaret Thatcher

Contributor

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3 Messages

10 years ago

Done that. No luck. In fact I evn tried an Apple TV device.

The message I get reads "HDCP unauthorized Content disabled." 

Expert

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10.1K Messages

10 years ago

bob515 - You say the same TV still fails with different devices & the different devices work on another TV??
Then there is a problem with the TV or the HDMI cable. Does the TV have multiple HDMI inputs? Try a different one/ If your TV accepts software changes that may fix it.

Does the Roku have component output. Use that, or get an HDMI to component converter.
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