Getting U-Verse Phone and Internet on the 5th installed, question.

I don't know if I posted in the right forum or not, but was wondering a couple of things about U-Verse Internet and Phone.

Will the phone and internet go out easy with U-Verse if it's storming / heavy rain or snow?

And if power goes out, would that knock out U-Verse completely as well?

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aviewer

Expert

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10.1K Messages

9 years ago

@garyxphr- U-verse will not go down easy. as long as the physical structure is intact the signal will be intact.

A few years ago a major thunderstormtook down a blue spruce tree that took down the drop wire cutting off service. I reconnected the broken drop on the ground & it worked fine until a tech could put up a new drop. The hard wire POTS line was on th same drop.

U-verse does require electricity at the house & at the VRAD. The VRAD has batteries & att has provided portable generator athe VRAD (three or four days during a blizzard).

At home, there is a battery(I think that is being phased out) for the RG. It would be up to you to add batteries for other boxes & generator for long term electric outage.

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garyxphr

Contributor

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5 Messages

9 years ago

Nice, thanks for the reply. Was worried about it would be like sattilite internet(which I'm using now till the 5th) and would go out easy during heavy/strong storms.

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