Teacher
•
18 Messages
Malware on iPhone 6
Recommend to me a good malware program along with an anti-virus or Protection Program for an iPhone 6? I have a terrible malware infestation in my cell phones the iPhone being the worst of all of them
Teacher
•
18 Messages
formerlyknownas
ACE - Sage
•
117.3K Messages
7 years ago
@Tashasmom1234 Then as @gphipps suggests, is anyone else or another device sharing your Apple ID? a lost or sold device?
0
0
Tashasmom1234
Teacher
•
18 Messages
7 years ago
0
0
formerlyknownas
ACE - Sage
•
117.3K Messages
7 years ago
Have you done a factory reset? The problem is you may backup and restore the malware so be selective in what you back up
0
0
Tashasmom1234
Teacher
•
18 Messages
7 years ago
0
0
Tashasmom1234
Teacher
•
18 Messages
7 years ago
0
0
Gary L
ACE - Expert
•
16.5K Messages
7 years ago
Which part has two-step authorization?
0
0
Tashasmom1234
Teacher
•
18 Messages
7 years ago
0
0
Gary L
ACE - Expert
•
16.5K Messages
7 years ago
So pretty much everything except for the one that rules your phone...?
Please go change your iCloud password and add the two step authentication to that too.
When you go into your iPhone settings and choose your AppleID account (the very first option), PLEASE scroll down to see if you can see if there are any other devices configured to your account. (Mine lists Macintoshes, AppleTV, Apple Watch, iPad).
If it gives you a code that it says is important, please make a copy and put it with your important papers so you don't ever get locked out.
0
Tashasmom1234
Teacher
•
18 Messages
7 years ago
0
Gary L
ACE - Expert
•
16.5K Messages
7 years ago
Excellent!
You're welcome.
Were there any other unexpected devices in your list in your iCloud settings list?
0
0