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Reward disqualified?


Reward disqualified?

I received my reward letter today and it shows that it was disqualified 5 days after installation. Why? 

Message 1 of 3
Accepted by Administrator (Administrator)
Accepted by davidbk
‎07-09-2018 8:49 AM

Re: Reward disqualified?

Good morning @Aaustin11!

Thanks for reaching out to us here! If there were any changes to your service or installation, it may have changed the reward you receive. Please get details on AT&T Rewards. Feel free to Contact US for more assistance.

Let us know if this helps! Thank you!

Yetty, AT&T Community Specialist.

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Message 2 of 3

Re: Reward disqualified?

Checking on my rewards card for getting direct tv

Message 3 of 3
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