For the mom who gives us everything - Mother's Day gifts that connects us.
Jeff1012's profile

Contributor

 • 

1 Message

Sunday, April 9th, 2017 1:18 PM

Pace 5628 ac wifi calling issues

I received this modem after getting an email offering to upgrade my 2wire modem.Since then I have had constant problems dropping wifi calls on my ATT cell phones. I have had several techs out and nobody has solved the problem.All my other services work fine.I know it has to be an issue with the modem because I didn't have an issue with the 2 wire modem.

Community Support

 • 

231.9K Messages

7 years ago

Hi @Jeff1012,

 

Sorry to read of the trouble you are having with your Wi-Fi. Check out this article, it has some troubleshooting steps that may help.

 

If it does not, please come back and post here. We can look further into this. 

 

-ATTU-verseCare

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.