Tutor
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1 Message
Were customers notified in advance about the administrative fee?
Were customers notified in advance that there was a 65% increase in the administrative fee (to defray certain expenses ATT incurs) this month?
Tutor
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1 Message
Were customers notified in advance that there was a 65% increase in the administrative fee (to defray certain expenses ATT incurs) this month?
MicCheck
ACE - Expert
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14.3K Messages
6 years ago
Is there any answer that would satisfy you?
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overwatch
Mentor
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50 Messages
6 years ago
There you go again, claiming that if others do something, it makes it right. "It's common practice" is not a defense, its an admission of guilt.
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
Actually, if the FTC and FCC saying don't care, that kind of does say it's "right." At the very least, it's not "wrong."
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overwatch
Mentor
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50 Messages
6 years ago
The truth would be nice. Honesty would be nice. Fixing what can be construed as an illegal practice would be nice.
Why are the Administrative Fee costs separate from and in addition to the advertised price?
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
What is "the truth?" How will you know it's "the truth?"
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overwatch
Mentor
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50 Messages
6 years ago
The truth is not a shill's obvious obfuscating response such as, "What is 'the truth?' 'How will you know it's 'the truth?'"
The truth would be the correct answer to "Why are the Administrative Fee costs separate from and in addition to the advertised price?"
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
Because that's how AT&T has chosen to build its price structure.
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formerlyknownas
ACE - Sage
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117.6K Messages
6 years ago
@overwatch
Oh for gosh sakes... they want to cover cost and still show a profit. Maybe the math is easier this way. WHO CARES! All the carriers bottomed out and are now on the way back up.
You don’t have to pay it, just pay off your phones and move to a prepaid carrier.
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overwatch
Mentor
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50 Messages
6 years ago
Ok. That is a truthful answer. You are stating it was AT&T's choice to bill in a deceptive manner. So let's just make this clear.
Charging an "Administration Fee", which is separate from and in addition to the advertised plan price, is a deceptive practice aimed at charging consumers more than what was agreed upon. You have provided no reason why the Administrative Fee can not be included as part of the advertised plan price.
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
Just like I thought, you only want to hear that its "deceptive," so much so that you twisted my answer to conform to this opinion.
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