Contributor
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1 Message
IRS cannot verify my identity with cell phone number
I am trying to open an online account with IRS to get copies of my returns. They need to verify with
1. email account - done
2. retail account - done
3. cell phone number.----------------they online response is CANNOT VERIFY YOUR MOBILE PHONE ACCOUNT.
WHATS UP WITH THAT? IS THERE SOMETHING ON THE ACCOUNT BLOCKING THEM?
help ME PLEASE
MicCheck
ACE - Expert
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14.3K Messages
3 years ago
Have you tried removing the freeze from your Experian credit report?
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Happy78
New Member
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1 Message
3 years ago
You need to send a test message to 77958. And text The message IN. This will allow your cell phone to receive code or access to their website.
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