AT&T Free Msg: We will Lock Your Device Soon. Please clear spam messages. Scan now >>

I am hesitant to click on the link in case it is spam. is this for real?

This conversation has been merged. Please refer the main conversation:

AT&T Free Msg - Keep an Eye for Spam Messages

Responses

@ATTHelp don't you think we’ve all tried that already?! I get there are people who still may not know how to filter unwanted calls or texts from unknown numbers but for those of us who are tech savvy, the solutions offered by AT&T support come across a little condescending.

0

I

Imsotiredofthis

New Member

•

4 Messages

3 years ago

Phone received message from 1-909-737-9886 saying we will lock your device -please clear spam messages -scan now then wants me to order a monthly payment for virus scans. Why would someone lock my phone if I don’t order their product which I can’t afford.

Note: This comment was created from a merged conversation originally titled Message from ATT on iphone

3

skeeterintexas

ACE - Expert

•

27.9K Messages

Text message or voice mail message?

Doesn't really matter.....spam text messages and spam voice mail messages are running rampant.

Don't try to make sense out of nonsense. Ignore and delete.

Shoutout to everyone who can remember their childhood phone number but can't remember the password they created yesterday. You are my people. 😊

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

sandblaster

ACE - Expert

•

64.7K Messages

The call was not from ATT. It was a scam call. No one is going to lock your phone.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

JefferMC

ACE - Expert

•

35.6K Messages

That sounds like a classic Text message scam that's been reported before.

[ Be advised that you've posted on a community forum primarily peopled by other customers. I am not an AT&T Employee. An AT&T Customer Support rep may or may not ever reply to your post. ]

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

ATTHelp

Community Support

•

232.3K Messages

3 years ago

We're aware and understand the frustration these spam messages and calls causes @crzycatldy13.

Accessing and using our Fraud & security resources to report these spam notifications will help with AT&T's investigation and will help discover the most effective method available to resolve this.

Please continue to help by reporting spam alerts and we appreciate your patience!

Thank you for sharing with the Community.

Jonye, AT&T Community Specialist

0

C

crzycatldy13

New Member

•

8 Messages

3 years ago

@ATTHelp you aren’t offering any solutions that haven’t already been tried and honestly AT&T should offer a more robust spam blocker for free to all customers that does more than silence calls or rely on built in device settings. Reporting the text messages is time consuming and ineffective if we are receiving multiple texts a day (even if we are filtering them because honestly, we shouldn’t have to do all the work from our end)

0

P

prsdriver

New Member

•

3 Messages

3 years ago

Recieved a message from 14705500870 claiming to bew at&t saying we will lock your device soon please clear spam messages scan now ( deff9t __________ link given here )

Note: This comment was created from a merged conversation originally titled unknow if spam or how to do the requested

1

0

sandblaster

ACE - Expert

•

64.7K Messages

It’s a phishing scam, not from ATT. Don’t click any links.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

H

HSt37

New Member

•

3 Messages

3 years ago

I received the following text message indicating it was from AT&T. Please advise me if it’s from AT&T or scam:

AT&T: We Will Lock Your Device (17023500802) Soon. Please clear spam messages. Scan Now >> bivo8q.info/cTva8zAvi5

sincerely,

[email scrubbed]

Note: This comment was created from a merged conversation originally titled Potential scam text from at&t

1

0

sandblaster

ACE - Expert

•

64.7K Messages

Yes, it’s a scam. Don’t click any links. It’s not from ATT.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

M

MzKSpeaks

New Member

•

3 Messages

3 years ago

Hello. First time here on a forum. I’ve been getting repeated text messages warning me that my “account will be locked” if I don’t clear my SPAM folder by going to a provided link immediately. I have reported the texts to the company, and HAVE NOT clicked the link, but am wondering if anyone else is getting these?? I’ve also been getting messages appearing to be from the company that I am over my limit and showing what I will be over-charged (although I am on an Unlimited plan), and when I followed up on that, the company acknowledged those were sent, but in error. Anyone else experienced any of this?

Note: This comment was created from a merged conversation originally titled Weird texts received Re. Account & Billing

1

0

sandblaster

ACE - Expert

•

64.7K Messages

Those “account will be locked” texts are scam texts and not from ATT. Yes, others have been getting them and many others. Ignore and delete. I can’t explain the overage texts, especially if ATT acknowledges they are from ATT. I’d say ignore them too and don’t worry unless you do get charged.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

A

alicastro

New Member

•

3 Messages

3 years ago

Received this text a few minutes ago- AT&T: We Will Lock Your Device Soon. Please clear spam messages. Scan Now >> eloo2z.info/P8IMPdqTYx

is this spam?

Note: This comment was created from a merged conversation originally titled Text to clear spam or account will be locked

1

0

skeeterintexas

ACE - Expert

•

27.9K Messages

Spam. Ignore & delete.

Shoutout to everyone who can remember their childhood phone number but can't remember the password they created yesterday. You are my people. 😊

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

S

Stewboy42

New Member

•

3 Messages

3 years ago

I’ve been getting texts from ATT to remove spam texts or my phone will be locked click on link. What is this and is it phishing crap

Note: This comment was created from a merged conversation originally titled ATT texts to remove SPAM messages

1

0

dwill05

ACE - Master

•

10.7K Messages

It’s spam. You can report it, or just ignore it. Whichever you choose, don’t click on any links and delete it.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

Lialarowe

Contributor

•

4 Messages

3 years ago

Will I get a text telling me to delete spam or AT&T will lock my phone?

Note: This comment was created from a merged conversation originally titled Scam text

5

0

sandblaster

ACE - Expert

•

64.7K Messages

Maybe, maybe not. No one here can tell you that.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

JefferMC

ACE - Expert

•

35.6K Messages

You might. If you do, delete it. It's a SCAM.

[ Be advised that you've posted on a community forum primarily peopled by other customers. I am not an AT&T Employee. An AT&T Customer Support rep may or may not ever reply to your post. ]

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

Juniper

ACE - Expert

•

32.3K Messages

If the message itself says delete spam or your phone is locked, then that is SPAM.

However if when a message comes in and your phone itself gives you a popup giving you the option to delete/report as spam and block the number, that would be fine.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

sandblaster

ACE - Expert

•

64.7K Messages

However if when a message comes in and your phone itself gives you a popup giving you the option to delete/report as spam and block the number, that would be fine.

What phone or app does that? I’ve never heard of such a thing.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

Juniper

ACE - Expert

•

32.3K Messages

@sandblaster

My DuraForce Pro gives me the option. I can mark as SPAM and report, and have a checkbox if I want to block the sender as well. Been seeing it a lot more these days.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 years ago

0

1
2

AT&T Community Forums

titania1945

AT&T Free Msg: We will Lock Your Device Soon. Please clear spam messages. Scan now >>

crzycatldy13

Imsotiredofthis

skeeterintexas

sandblaster

JefferMC

ATTHelp

crzycatldy13

prsdriver

sandblaster

HSt37

sandblaster

MzKSpeaks

sandblaster

alicastro

skeeterintexas

Stewboy42

dwill05

Lialarowe

sandblaster

JefferMC

Juniper

sandblaster

Juniper

Did this help you?

titania1945

AT&T Free Msg: We will Lock Your Device Soon. Please clear spam messages. Scan now >>

crzycatldy13

Imsotiredofthis

skeeterintexas

sandblaster

JefferMC

ATTHelp

crzycatldy13

prsdriver

sandblaster

HSt37

sandblaster

MzKSpeaks

sandblaster

alicastro

skeeterintexas

Stewboy42

dwill05

Lialarowe

sandblaster

JefferMC

Juniper

sandblaster

Juniper

Related Conversations

Did this help you?

Tags