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StevieJ's profile

Mentor

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61 Messages

Saturday, July 2nd, 2016 1:18 AM

Where to Find Updated Channel Lineup - 380 Esquire DC'd from U200?

Hello, Can anyone tell me is this up to date: https://www.att.com/Common/PDF/U-verse_English_Channel_Lineup.pdf

 

I'm trying to find an up to date PDF for the channel lineup rather than the lineup at att.com/channellineup which lists by network rather than by channel, also the PDF is printable.

 

Thanks

Expert

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20.4K Messages

8 years ago

@StevieJ   It was posted in USA Today (library) ATT ad and bill messages 2-3 months before.  The ad is copied here each month and posted.

 

The PDF was from the last UGuide printed in 8/15 and many changes have occured since then. 😉

 

Edit:  The ad is just what is published in the USA ads and additional things that change after the ad, most up to date about channel change available.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Mentor

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61 Messages

8 years ago

Ok I see it's posted there - Why cant ATT post it on their site? Are you suggesting that all customers except me are aware of that site? I called ATT Uverse support & they are not aware of the site & thought I was nuts for citing it. I work for a large University & when we have changes that affect users we dont post them on USA Today or on some news site, we have are own site & we use it.. I cant believe we are even having this discussion.

Expert

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20.4K Messages

8 years ago

@StevieJ   Phone reps are useless for this, they were telling people we had the Hallmark channel during the 4+ yrs we did NOT have the channel.

 

They do have a site:

http://programmingchanges.att.com/

 

This usually shows 3-4 months of the changes as they usually have 2-3 month lead times in them.

 

Same one I posted above in post #7 above, back on July 2d. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

 

Mentor

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61 Messages

7 years ago

Hey AT&T, Your customer service is saying it's extremely rare for channels to be dropped from a lineup. FM 535 is the latest to be dropped from U200. I'm seeing a channel dropped every 2-4 months, is that a "rare" timeframe? Would also be nice to have an educated customer service that knows where to find programing changes ie. http://programmingchanges.att.com/ - or apparently AT&T customer service should be referring users to this forum to find accurate information.

 

New Member

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25.7K Messages

7 years ago

We have an ACE that has taken on the responsibility to post program changes each month on this board.  So it is posted on the board.

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