netflix compatibility

When they sold me on U-verse over Direct TV, I specifically asked if I could get Netflix on my TV.  I was told yes by 2 different people.  My installer said no and when I called to add the movie package, the specialist said yes.  He was going to transfer me to tech support, but informed me they were going to charge me to tell me how to do it.  Are you kidding me at&t?!  DOes anyone have any idea how this would work?  It was suggested I call Netflix and they had no idea.  At&t, you need to properly train your sales people in what is and is not possible for U-verse!!!