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Hendersonville4's profile

Mentor

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3 Messages

Friday, July 5th, 2019 4:33 AM

Closed

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

Mentor

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30 Messages

5 years ago

Sounds typical of AT&T. They promise something and don’t follow through. AT&T customer service is a joke. Since they took over Direct TV the service and customer service has gone down the toilet. You did a great job of documenting your conversations, and as agents of the company AT&T should honor what their customer service employees told you. Unfortunately they won’t! I realize that its a lot of money to loose, but overall I’d consider myself lucky to get out from under AT&T’s thumb. They’ve shown us all their true colors!

Contributor

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1 Message

5 years ago

When is NBC coming back to DirecTV? It's been 2 months and dont know if it's time to switch satellite providers or what. Sick of watching Q2 news. Please let me know if it's coming back or not!!

ACE - Expert

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23.2K Messages

5 years ago

NBC removed the feed and only they can return it.  All providers have this problem so have fun moving again.

Contributor

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2 Messages

5 years ago

Since the World Series is going to be on Fox, when is Fox going to be available?

Contributor

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2 Messages

5 years ago

Are you really going to make me switch tv providers to watch the world series?

Get fox back on now!!!

Contributor

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1 Message

5 years ago

Get the negotiations for putting Fox and ABC back on my Entertainment package.  The World Series and the American League baseball play-offs are on.  If I don't get to watch then I am probably going to quit Direct TV and just go to my streaming device.  The World Series is one of the major sporting events of the year, and Direct TV does not seem to care.  And don't give me that baloney about the owner of FOX and ABC is asking for too much payment.  AT&T is loaded!  For once put your customers ahead of your bottom line...

Scholar

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137 Messages

5 years ago

Light a candle and say a prayer....I’ve been without NBC since June 15......going on 4 Months now.  AT$T was the one who pulled out of negotiations with Sinclair Broadcasting...the group who owns the rebroadcasting rights.  AT$T could care less if you get your channel back or not.  What they DO care about is NOT PAYING REBROADCASTERS ANY MORE.  Hey, they figure they’re getting the same monthly fee from you whether you’re able to see FOX ( or in my case, NBC ) or not.  Some snot nose monitor will come on here and tell you to drill holes in your roof erect an antenna, try and align it, run wiring to your TV then reprogram your remote so you can switch back and forth from Satellite to Your over the air channel if you want to watch FOX.   Yea.....right.

Contributor

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1 Message

5 years ago

WHen are you going to get FOX back so I can watch my football,...I pay for everything including SUNDAY ticket and I Can't watch one of the few things I want, the SEAHAWKS>   Get this crap fixed please, this is getting old!!!!

ACE - Expert

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64.7K Messages

5 years ago

Ask your local Fox station. They are the one that pulled their channel from Directv and only they know when they will return it.

Community Support

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232.2K Messages

5 years ago

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