Contributor
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2 Messages
What is up with ATT Thanks?
What is up with ATT Thanks today (12/16/19)? Went to TRY to claim a ticket, it told me UhOh, something went wrong repeatedly. Then it went to UhOh, we can’t find the prize you are trying to claim to We’re sorry, all prizes are claimed for today. What the heck?
ATTHelp
Community Support
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231.7K Messages
4 years ago
We're sorry, @LRH940 that you weren't able to get tickets this week, but there are more tickets next week. Make sure to check back on Sunday!
Kenneth, AT&T Community Specialist
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LRH940
Contributor
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2 Messages
4 years ago
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ATTHelp
Community Support
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231.7K Messages
4 years ago
Hello @LRH940,
Thank you for informing us. If you haven't received the redemption email within 48 hours, we recommend that you check your Spam folder of your email mailbox to see if it might have been sent there by mistake. Hope this helps!
Sean, AT&T Community Specialist
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