1 Message
Max can’t verify subscription
I’ve had max included in my account, and I could use it up until about a week ago. It signed me out and says it can’t verify subscription. Called AT&T and the lady told me that it’s only included if you have uverse, even though I’ve never had that service.
ATTHelp
Community Support
•
232.8K Messages
6 months ago
Hello there, we hear you, and want to help get this sorted.
We are going to initiate a DM to help you with your concern regarding the HBO Max issue.
Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)
Looking forward to speaking with you!
Thank you for contacting AT&T Community & Forums,
MatG, AT&T Community Specialist
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