Help for your devices & games

AT&T related help: Welcome back



Gwool08's profile

2 Messages

Friday, November 3rd, 2023 11:20 PM

Closed

I h have Max( formerly HBO Max). If I already had it , am I still getting it free?

Am I paying for Max or not?

This conversation has been merged. Please refer the main conversation:

Free HBO Max because I’m an AT&T customer?

Accepted Solution

Official Solution

ACE - Expert

 • 

24.2K Messages

5 months ago

If you got it as part of a promo deal sometime ago then you should still be able to watch it. However, if you were getting 4k ad-free it will be downgraded unless you want the new higher tier, which is 4k ad-free. Whether you have to pay for that starting in December is not clear.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.