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Bill amount very far from what was expected

Hello,   I recently signed up for four new lines (coming from another carrier), placed my order online (which as you will see in the screenshots, qualified me to get the activation fees waived). We chose the Unlimited Extra plan which from my understand for four lines would come up to a total of 160

Questions

 • Wireless Billing

14

0

0

My Bill is Incorrect and I'm Tired of AT&T

My bill is incorrect. I never wanted unlimited. I was told last time I asked to lower my bill that the only thing that could be done is an upgrade to unlimited at no extra cost. I have the transcripts to prove it. I am only 1 person, age 25, and I'm having to work from home now. Before I was only us

Questions

 • AT&T Internet Plans

17

1

0

FIBER INTERNET

I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach if it become available. PLEASE RUN THE FIBER NEAR THESE HOMES AND WE WILL CONNECT TO IT!!!!

Questions

 • AT&T Fiber Installation

51

3

0

Unlocking an iPhone on grandfathered data plan early due to price increase.

I was able to "manually" request a device unlock as a current customer by calling in today. I called 611, requested help unlocking my device and then went through the website process of requesting an unlock with a service rep on the line, and then after it was denied, the service rep was able to ope

Questions

 • Apple

145

1

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Unlimited & More Premium Data Question

I have the Unlimited & More Priemium with 4 lines. I understand that the speed may be reduced after 22gb's of data is used. My question is, is this 22gb's per line/individual or for all 4 phones combined. I had assumed it was per line, but phone rep stated it is total for all lines.Any help would

Questions

 • Wireless Billing

37

1

0

Unlimited data DOES NOT apply to tethering?

So right now we have 4 lines and 40 GB a month Out ONLY source of internet at home in a rural area is tethering. It works well but I am wondering If we went to the unlimited data, how would that work for tethering? Right now we use on average 32 GB a month from tethering alone for 1 line.

Questions

 • Data & Messaging Features, Internet Tethering

584

2

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Account Balance and Expiration

1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or more expire in 1 year. If I charge USD 100 into my GoPhone account, will I still be able to use the $100 balance to pay for a $45/month unlimited data p

Questions

 • More AT&T PREPAID Discussions

199

2

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Unlimited Choice vs Unlimited Plus

I was just chatting with AT&T and the rep was telling me that I can downgrade to Unlimited Choice from Plus and the difference would just be the 10GB tethering. I was telling her that if I change to Choice, my speed will max out at 3mbps per the website. She then stated that it's only on 4G and I sh

Questions

 • Wireless Billing

890

4

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It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

8.4K

12

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So called "unlimited data" plan rate increase?

I cannot believe the unimitigated gall of AT&T.  I received a letter today extorting me into surrendering my unlimited data plan that has never been unlimited.  I hope the FCC nails you to the wall with fines for your immoral business practices.  We'll see how that court case is resolved.How can you

Questions

 • Data & Messaging Features, Internet Tethering

2.5K

42

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0

Unlimited Data and Tethering

I know tethering has not been allowed on unlimited data plans but my Galaxy S7 just got an update and now tethering is working where before it would say it wasn't enabled on my plan. Does anyone know if there has been a change to the terms that allows it now? I couldn't find any mention of it search

Questions

 • Data & Messaging Features, Internet Tethering

313

3

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AT&T upgraded Nationwide 450 minutes to Unlimited talk for free?

Did anyone else get a text from AT&T upgrading their 450 min nationwide talk plan to unlimited for free???  Not sure why they're doing this, but I'm surprised in a good way.

Questions

 • Account Features

945

4

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IMO Discount on Unlimited Extra?

I have the old Unlimited Plus plan and was curious about upgrading and wondered which of the 3 plans count towards the IMO discount 1. Unlimited Elite2. Unlimited Extra3. Unlimited Starter

Questions

 • Wireless Account

17

1

AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Questions

 • AT&T Fiber Installation

16

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Broadband device unlimited data plan

Is there any grandfathering of the old Data Connect Unlimited plans on broadband devices? I'm not talking about data plans on smart phones, only the broadband devices? My plan says data is unlimited, but once I reach 5 gb it will not connect anymore. The plan on my bill lists the acccount as DataCon

Questions

 • Data & Messaging Features, Internet Tethering

365

1

0

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$20 off Unlimited Plans promo not working on multi-line group?

I have a Multi-Line account set up currently with 3 members. 2 are on a $50 prepaid plan and the 3rd is on the $65 unlimited prepaid plan.Currently, there's a "$20 off Unlimited Plans with AutoPay" promo (ending Jan 9, 2020). Based on the multi-line tool (https://www.att.com/att/prepaid-multiline-di

Questions

 • Account & Usage

95

3

0

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Personal hotspot not on unlimited data plan

YThis is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week rewalized I needed more. Called att to go back to original plan. Was told unlimited would be $24 less than original plan. Was not told I could not use hotspot on this unlimited plan. I am a full

Questions

 • Data & Messaging Features, Internet Tethering

405

1

0

0

auto pay (Edited per community guidelines)

i paid my bill at 6:47am got the text saying it was paid and then got a text later that night saying auto pay was unsuccessful and now my phones off and it wants $30 plus fees to turn my phone back on when i already paid the bill

Questions

 • Account & Usage

15

3

0

Att Premium

How can I add Showtime to my watch tv account? I have the MY PLANUnlimited &More(SM). which should be included.

Questions

 • WatchTV Activation & Setup

17

1

0

Postcard from ATT about unlimited data usage

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Internet data allowance to an unlimited allowance with a $30 value as a result of your having a TV product bundled with your Internet service.").  It doe

Questions

 • U-verse TV Account

413

4

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0

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