
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom
Questions
•
Android
Accepted Solution
Official Solution
I have the original AT&T Unlimited Data Plus Plan with the 10GB hotspot throttle. I was wondering when this restriction is going to be enforced, as I can use 10GB+ age not get my iPhone hotspot throttled.
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I will be in New Zealand for a few months and currently have a U.S.-based AT&T Pre-Paid Unlimited Plus plan. I was wondering if I will have access to data, calling, and messaging in New Zealand under the same plan.
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (
Questions
•
AT&T Internet Plans
Accepted Solution
Official Solution
Hello,I have the unlimited prepaid plan (60$/month, unlimited texts & calls, 2Gb of data).4G is working great but when I try to activate the personal hotspot on my iPhone it asks me to call to activate the option or go to the AT&T website. I didn't find anything related to tethering in my options so
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???
Questions
•
Plans & Features
Accepted Solution
Official Solution
I have historically been on the AT&T Unlimited &More Premium plan but now when I go online I can no longer find this option and I now only see the Unlimited Starter, Extra, and Elite plans. It looks like the Premium I have includes a mix of the Extra and Elite plans. Did AT&T get rid of
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
How do I change my phone number on my phone
Questions
•
Account Features
Accepted Solution
Official Solution
Hi I want to know if there is a data cap on mobile hotspot and if it charges to go past the limit. I have unlimited plus enhanced if that helps
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I have t-mobile I just signed up with them I traded my iPhone 11 for iPhone 14 I just got it last week or two and it is still in perfect condition but I am not happy with t-mobile service and I was told I could switch to y’all and y’all could pay t-mobile off for the phone I have and I could pay y’a
Questions
•
Network Coverage
Accepted Solution
Official Solution
Closed
GoPhone and Prepaid services are some of the most widely used wireless solutions in the world, and it's growing every day! We know that you don't have to be in a contract to be a valued customer, so please join us as we answer all your GoPhone and Prepaid related questions on Wednesday February
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla
Questions
•
Online Account Access
Accepted Solution
Official Solution
I have the unlimited elite plan and I want to talk to my friend in the UK but I don’t know if my plan covers that area. Do I need to add the international calling plan as well? Was wondering if it would charge a bunch of fees.
Questions
•
Wireless Billing
Accepted Solution
Official Solution
Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans! Ready for the next level of communication and entertainment? Go to&nbs
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Is hbo available for att next plans?
Questions
•
Account Features
Accepted Solution
Official Solution
When will an unlimited data plan be added to mobile phone plans? I would really like for there to be a plan for unlimited internet for my phone thanks
Questions
•
Apple
Accepted Solution
Official Solution
Unlimited plus 22 gigs - i have 3 phones. Is that 22 gigs each phone for a total of 66 gigs.And if so can you show that information that its 22 gig each line?
Questions
•
Wireless Account
Accepted Solution
Official Solution
Rather than wait on hold for hours, I'm hopeful that someone here may have the answer. I'm on ATT's original grandfathered unlimited plan. My month ended on April 20th and I am about to receive my bill with the price increase, freeing me from my contract. However, I understand that ATT does not p
Questions
•
Wireless Account
Accepted Solution
Official Solution
Is there an unlimited plan and can i just get it on one phone
Questions
•
Wireless Account
Accepted Solution
Official Solution
Is there a charge for using the personal hot spot on my phone if i have an unlimited data plan?
Questions
•
Data & Messaging Features, Internet Tethering