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aamanley's profile

Contributor

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4 Messages

Tuesday, September 21st, 2021 4:30 PM

at&t unlimited premium missing

I have historically been on the AT&T Unlimited &More Premium plan but now when I go online I can no longer find this option and I now only see the Unlimited Starter, Extra, and Elite plans. It looks like the Premium I have includes a mix of the Extra and Elite plans. Did AT&T get rid of the Premium plan and are they moving customers to a new plan or are existing customers grandfathered in to the old Premium plan until further notice? Also, it seems (at least on the surface) some of the newer plans may be cheaper, so would it be worth moving to the new plan anyway?

Thanks

Accepted Solution

Official Solution

Community Support

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225.4K Messages

2 years ago

Hello @aamanley we'd be happy to provide you with our price details for different available plans we have for you.

 

Feel free to learn more about our Unlimited Plans and savings that are available for you today! That's correct and with your signature discount saving you'll be able to save even more.

 

Let us know if you have any other questions or concerns!

 

Thanks for reaching out to the community!

 

Lynn, AT&T Community Specialist

Accepted Solution

ACE - Sage

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113.3K Messages

2 years ago

The plan you are on is now three plans ago. AT&T is change plans every year since the unlimited more plan.  

Because your plan is retired, it no longer appears on the website.   If you are grandfathered you can keep your plan. 

The extra plan is the closest plan to your old unlimited and more Premium plan.

The new our plans are simple pricing rather than ala cart. It makes it a little easier to calculate what your final bill will be based on the number of lines and whether you choose starter extra Elite or a mix of the three. 

Do you have a question regarding the new plans? Or your existing plan?

(edited)

Contributor

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4 Messages

2 years ago

thank you for the reply. We currently have two lines and pay $100 before discounts so it seems that even if we went to the top Elite plan for both lines we would be saving some money. 

Premium = $80/mo after $20 paperless & autopay discount

Elite = $75/mo after $10/line paperless & autopay discount

Is that correct? Plus if my employer does the signature discount I could potentially get a little more off with Elite?

(edited)

ACE - Expert

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23.8K Messages

2 years ago

75 a month PER LINE.

ACE - Sage

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113.3K Messages

2 years ago

@aamanley

You are getting the prices wrong.

The unlimited and more premium for 2 line plan is $100 base plan then $35 per line, then discount of $20:  100+35+35-20 = $150

The elite plan is simple pricing, no base plan.

2 lines is $85 each.  With any discount is the same as extra plan.  That's $75 per line, or $150

    So it's more, for the same cost. 

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