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Outgoing call issues

No matter which phone number or contact in my phone calls First Net customer support. I’ve tried restarting my phone multiple time however this continues to happen. Are there any recommendations on what I should do?

Questions

21

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Prepaid card

Phone didn't work.its no my fault.i need to return Prepaid Card.tx

Questions

14

1

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Tower needs camouflage

There is a tower near us that sticks out like a sore thumb. It needs to be concealed to look like the trees around it.  How can we get this to happen?

Questions

45

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Attempts to unlock the At&t network have been bypassed

My child made many attempts to unlock the phone network, and attempts to unlock the network were overtaken by the K88

Questions

18

1

How do I add a Desktop Switch to UVerse?

Running out of wired network connections, how do I add a Switch to increase connections? I have tried to plug and go but the switch is not working. Is there a help page or ? to help install? Or do I need to go a different route?

Questions

36

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changing new gateway from old

I changed tones gateway internet isn’t restored. 

Questions

66

1

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Smart Home Manager Will Not Connect To Gateway (Uverse)

Issue:I can not get Smart Home Manager (either mobile app or web version) to connect to my AT&T/Uverse Gateway. After attempting to login it says it can't connect to Gateway, and tells me to reset the gateway.-I have reset the gateway several times.-Internet is up, and all devices connect.-TV is wor

Questions

184

1

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Using my own Router

I have the Arris BGW210 modem provided by AT&T and I want to be able to connect my own router to see if I can get less ping when I play games because the other router I have is gaming specific so I would like to know if changing the router would help get less ping or I would have to talk to AT&T to

Questions

198

2

0

Carrier unlock

I bought a iPhone 11 from a person on Facebook and want to carrier unlock it to use a different service provider but when I try and submit a unlock here it says the phone needs to be paid off how can I get around that as it's not my phone to pay off at least I'm not the one that signed for the phone

Questions

62

4

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Can't connect to ATT cellular network with AMIT MDG200 Embedded 4G Modem

I'm using an AMIT MDG200 embedded cellular modem for use in an edge device. I have an activated ATT 5G SIM card installed in the modem, but I'm unable to connect to the ATT cellular network. I've tried setting the APN to NXTGENPHONE, as well as having it assign automatically, but it fails to find th

Questions

50

1

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WIFI Security in MobileSecurity App identifying home WPA3 network as Open

I just started trying the MobileSecurity App and enabled the WI-FI Security section with VPN protection for Open networks. Sounds great and I like it outside of my home on Open networks. I noticed it is viewing my home network with WPA3 encryption as Open and setting up a VPN from my home. 

Questions

131

1

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Software Update Interrupted message

Hi i purchased a Phone from marketplace fb and trying to update the decide it shows Software Update Interrupted message No updates available for your device try in 24 hours Its from at&t and i would like some help to update it   Its an Samsung s22 ultra

Questions

168

1

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Unlock provider to use att services

I want to unlock a Samsung galaxy SM-S326DL(GP) that my friend gave to me to use on att service provider

Questions

14

1

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Fiber pass through still sucky wifi

We just moved into a brand new built home. Was happy to see Fiber was available (up to 5GBs). I have been using the 2nd gen google mesh system and the previous home (spectrum I believe 300-400MBPS) 0 issues ever. I do the whole bypass on the router, disable everything that was recommended and even t

Questions

48

2

0

No service, In the middle of a metro area

For 3 weeks maybe 4 I have no coverage in Portland OR. i-84 exit 13.  I can see 3 cell towers from my desk.  Have zero coverage.  If I drive out of the area maybe 1 mile, I have full coverage. Any of my employees and neighboring businesses that are unfortunate enough to use AT&am

Questions

33

0

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No Mobile Data Service

Hello, As of around 10:00 am, I have been receiving the following notification when trying to send a message:   "No mobile data service: Temporarily turned off by your carrier"   The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify

Questions

314

1

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Disconnected Network

I have bought the Z988 for about 1 month, and my sim card is prepaid card. Recently, I often can't  get network! I found if my phone show 4G and lte, I can use the data; however, often my phone only show 4G, so I can't connect network. I often need several hours to wait for the sign of lte appearing

Questions

218

1

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Data Disconnecting: Prepaid Data Only 100G plan Good tower signal, plenty of remaining data on plan But signal drops

I have a Prepaid 100G Data only plan, using a Pepwave Max Transit mobile router and intermittently the signal will disconnect from the internet, yet the tower signal still shows strong. the Pepwave holds 2 SIM cards, one AT&T and one T-Mobile, both have 100G data plans; however, the AT&T wil

Questions

125

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Will Steal Additional money from your account

I have recordings of a conversation where AT&T rep admits to a lot of customers not receiving emails and asking me if I’m wanting a credit. I have the lowest internet plan and have had it for 3 years. No issue. I am sick and working part time with children and needed to get medication. When I co

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52

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port number from Verizon to my att&t account

i verified eligibility and have my port # from verizon to port to my att & t account

Questions

56

1

0

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