Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Troubleshoot your device issues
jmeadows123's profile

New Member


1 Message

Thursday, August 25th, 2022 9:22 PM

Can't connect to ATT cellular network with AMIT MDG200 Embedded 4G Modem

I'm using an AMIT MDG200 embedded cellular modem for use in an edge device. I have an activated ATT 5G SIM card installed in the modem, but I'm unable to connect to the ATT cellular network. I've tried setting the APN to NXTGENPHONE, as well as having it assign automatically, but it fails to find the ATT network. What steps can I take to troubleshoot this? Thanks 

ACE - Sage


118.3K Messages

2 years ago

Well it's not a phone so that APN wouldn't work. 

1.  That device may not be certified for at&t

2.  If you bought a phone plan, it won't work in a hotspot. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.