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C

New Member

 • 

1 Message

Monday, September 28th, 2020 2:49 PM

No Mobile Data Service

Hello,

 

As of around 10:00 am, I have been receiving the following notification when trying to send a message:

 

"No mobile data service: Temporarily turned off by your carrier"

 

The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify this issue and how?

 

Best

Community Support

 • 

225.7K Messages

3 years ago

Hello @csarvis7,

 

Thank you for reaching out. We are more than happy to take a closer look into this for you.

 

In order to best assist, we are curious to know;

  • what type of AT&T service and plan do you have
  • what specific device are you using
  • did you try to troubleshoot the device for a possible resolution
  • what is your zip code

With more information, we'd be able to assist further.

 

Doyin, AT&T Community Specialist.

 

 
 
 
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