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New Member


1 Message

Monday, September 28th, 2020 2:49 PM

No Mobile Data Service



As of around 10:00 am, I have been receiving the following notification when trying to send a message:


"No mobile data service: Temporarily turned off by your carrier"


The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify this issue and how?



Community Support


225.7K Messages

3 years ago

Hello @csarvis7,


Thank you for reaching out. We are more than happy to take a closer look into this for you.


In order to best assist, we are curious to know;

  • what type of AT&T service and plan do you have
  • what specific device are you using
  • did you try to troubleshoot the device for a possible resolution
  • what is your zip code

With more information, we'd be able to assist further.


Doyin, AT&T Community Specialist.


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