Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
federal22's profile

New Member

 • 

1 Message

Friday, April 29th, 2022 12:32 AM

changing new gateway from old

I changed tones gateway internet isn’t  restored. 

Community Support

 • 

232.7K Messages

2 years ago

We are here to help you get your internet back up and running, federal22.

 

We suggest that you reboot your gateway because this will refresh your network.

 

You can do this by:

  • Unplug the power connection behind the gateway for ~15 seconds.
  • Plug back in and wait for the broadband light to go green, this can take 2-5 minutes.

Let us know if this helps.

 

Marc, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.