changing new gateway from old

We are here to help you get your internet back up and running, federal22.

We suggest that you reboot your gateway because this will refresh your network.

You can do this by:

• Unplug the power connection behind the gateway for ~15 seconds.
• Plug back in and wait for the broadband light to go green, this can take 2-5 minutes.

Let us know if this helps.

Marc, AT&T Community Specialist