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DVR will NOT record a show. EVER! It refuses to record it

So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)

Questions

38

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AT&T Uverse App on Firestick login

I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!

Questions

40

5

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DVR box

A few months ago, my set-top box started dropping my recorded programs. I contacted customer support and was sent a VIP1200 box, I believe is from 2005. My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110 I do not want to

Questions

40

2

0

Accepted Solution

Official Solution

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The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

305

17

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Bills sent out late in cycle

I have u-verse, internet, phone service. I pay by check each month and am concerned that the bill usually arrives late in the cycle, making it difficult to pay on time. For example, this month the statement issue date is April 01 with a due date of April 23. The bill arrived in the mail April 16. Th

Questions

41

3

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Uverse error account unavailable

Over an hour on phone with customer service with no resolution. Getting very frustrated

Questions

31

5

0

Accepted Solution

Official Solution

U-verse app

Why doesn't the new U-verse app have local channels available? The old app did have local channels available.

Questions

286

10

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Returned equipment help

Hello, Long time (almost 15 year), now former U-Verse account holder, just closed out service the other week. After I called to end service, I received an email detailing which equipment needed to be returned, with the serial numbers. On that list, the gateway S/N provided was for a gateway that be

Questions

75

9

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U-verse cost

I've had U-verse for a long time and I recently just received the $12 increase to make my monthly bill over $230 which is just way too much to be paying for internet and television. I would hate to have to cancel my service but I'm being left no choice with these prices is there anyone that I could

Questions

1.1K

8

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Accepted Solution

Customer retention - no help!

Our AT&T monthly bill just went up another $20 per month. I was told that there is nothing they can do. We've been with AT&T forever, and I have a hard time believing that. I was told to keep checking back for new promotions. I don't have the time to do that. Ridiculous.  

Questions

311

13

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FireTV Uverse App

Asking for any others having issues with Uverse app on FireTV. I have one fireTv that has updated app that works as intended (minus not being able to exit out of). However have 2 other FIreTVs slightly older generations but still 4ks that the app either does not update and crashes when trying to wat

Questions

90

6

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Tv won’t connect with air WiFi

I received a new appliance from AT&T for Internet in my house. I was able to connect my computers and my iPads. However, I cannot connect my TV. I enter the password that comes on your appliance in the same way that I entered it on my iPads and my computer. However, it tells me that I have the

Questions

39

2

0

ATT How can I speak to a Human Person at Expedia

There's no doubt that businesses have changed completely in the way they run things today. Some big corporations don't even provide a way to contact them, where others just make it plain hard to find their contact information, let alone actually speak to a live representative.

Questions

50

4

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How can i add live TV in my new U-verse in Samsung TV

I bought a new Samsung 4K HD Smart TV in April 2024, but I don't know how to connect it to your network. Can anyone help me?

Questions

42

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Uverse related apps

The uverse app and any app associated with my u200 channels will not run on any of my iOS devices. The error message says I am not allowed to view this content. I have tried multiple chats with ATT reps and all they will tell me is it’s an app issue. No it is a uverse issue. The apps are not recogni

Questions

120

5

0

Closed

Lost the ATT app on my Samsung TV

Just gone, not in the "APPS" setting. Have restarted everything multiple times including and overnight unplug, all to no avail. This has happened twice before but I was able to coax it back home, not now. I can access ATT channelsby using the ATT remote but this is cumbersome[ I'd rather use the Sa

Questions

1.4K

11

0

Accepted Solution

ION TV no Longer Available?

Did ION TV get removed from the U450 package?

Questions

52

2

0

Picture freeze up

Uverse customer for may years. Changed to fiber internet less than a year ago. service has gone downhill since. The internet seems to be working fine and the speed is doing fine also. Picture freezes or locks up. Happens on all tv's, channel change fixes it for a moment. All of our set boxes are on

Questions

116

9

Showtime app sunsetting on April 30th

The subject says it all. This does NOT affect the Showtime TV channels or the Paramount+ app. This is not the decision of U-Verse, AT&T or DirecTV. https://variety.com/2024/digital/news/showtime-streaming-apps-shutting-down-1235968145/ Please see the Paramount+ and Showtime thread for details

Questions

45

0

0

Accepted Solution

Closed

att cable accesibility features for blind

shopping around. comcast is expensive. but they do offer good accessibility for blind ppl. audio description, reads the tv guide to me etc. do you offer this?

Questions

25

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