AT&T Community Forums

Tv won’t connect with air WiFi

I received a new appliance from AT&T for Internet in my house. I was able to connect my computers and my iPads. However, I cannot connect my TV. I enter the password that comes on your appliance in the same way that I entered it on my iPads and my computer. However, it tells me that I have the wrong password. On the old AT&T system, I had no problems.

Responses

ATTHelp

Community Support

•

232K Messages

27 days ago

Hi @Msteinby!

Thank you for reaching out to us! We understand that you're facing issue with AT&T Internet Air's connectivity for your TV.

As the concern is with the AT&T Internet Air, the best team to assist you is our AT&T Internet Air team.

We recommend that you contact our AT&T Internet Air customer service team at 800.288.2020. They are available from 10am to 7pm Central, 7 business days a week.

Let us know how it goes.

For further assistance, we are always here to help!

Thank you for contacting AT&T Community Forums,

Rob, AT&T Community Specialist.

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