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Unusual high ping and package loss

Using AT&T 1000 fiber, I can see a huge increase in latency (~50ms) to local endpoints in the bay area (Mountain View and San Jose) starting earlier today (3:30PM PT, 03/08/2024) Any known outages/issues in this region?

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25

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download speed test vs what the game actually downloads at

I am downloading a game currently and have tested my internet speed at the same time. My internet speed says I have a download speed of up to 560 mbps. But my game is downloading at around 20KB per second, the estimation to completion is north of 500 hours. Why is there such a disparity between thes

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119

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Macbook/Sonic Pad IP not recognizing

Unable to recognize IP address when using a Macbook computer that is connected to a Creality Sonic Pad. We use Fluid UI with the SonicPad but are getting OctoPrint Errors: Could no connect to OctoPrint: curl:Couldn't connect to server: Failed to connect to 192.168.1.72 port 80. Connection refused [E

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Who teaches the support personal for AT&T? THIS IS ABOUT INTERNET AIR SERVICE

I CALLED YESTERDAY TO GET INFO ON ATT INTERNET AIR. I HAD BEEN RECEIVING FLYERS IN THE MAIL FOR COUPLE OF MONTHS. THE LADY I CONVERED WITH YESTEDAY SAID I COULD GET INTERNET AIR FOR $55 PLUS TAXES AND AUTO BILL PAY. WE THEN TALKED ABOUT ANOTHER $20 DISCOUNT FOR HAVING UNLIMITED WIRELESS CELL SERVICE

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Request to Unblock Legitimate Websites from ActiveArmor

Dear AT&T Community Specialist, I am reaching out to request assistance with two websites, buylocallyfarmed.com and consultanthub.com, which are currently being blocked by AT&T's ActiveArmor security feature. These websites are legitimate businesses and do not host any malicious content. T

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26

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att.net email

Please help me access my att.net account.  It is very important for me to access it at least for a few days so I can update my contact. Please help ASAP.

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1.6K

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BGW210-700 Firewall Specs/Info?

My previous gateway, the 2Wire 3800HGV-B, had many configureable firewall options and there is considerable documentation available on the firewall. I am looking at the Arris BGW210-700 firewall. There doesn't seem to be very many options as compared to the 2Wire and I can find very little informat

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194

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No firmware updates for 5268AC Router; Seek Replacement

I received an email stating that The AC5268 router I have had for multiple years will no longer receive firmware updates. The vendor that makes this device will not release any new firmware updates.  As we know, we should always patch our router to keep it up to date in order to fix vulnerabil

Questions

117

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Official Solution

We can't get AT&T fiber

I can't get AT&T fiber in my neighborhood, and we've had AT&T DSL for years, but it's unreliable, slow, fritzes out regularly, and drives us crazy. NOVOS is installing fiber in our neighborhood, and we want to switch. However, I've had a "home phone" with the same number for over 30 years, a

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127

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DESBLOQUEO DEL IMEI

BUENAS TARDES, POR ESTE MEDIO SOLICITO EL DESBLOQUEO DEL IMEI NRO: (Editado para eliminar información personal) // IMEI2 NRO: (Editado para eliminar información personal) 4 DE MI IPHONE 13 PRO MAX CON NUMERO DE SERIE: (Editado para eliminar información personal). NUMERO DE MODE

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36

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DSL is dead

DSL was working fine and then in the last couple weeks it would be intermittent and then be ok but now it has finally stopped working. I only get a flashing red light on DSL on box.  Have reset, switched cables and checked outside nothing looks like it has changed.  HELP

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83

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ATT U-Verse Internet

If I change landline phone to another provider will i be able to use my internet?

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278

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Fraudulent account set up in my company's name

We received equipment that was purchased with an account using my company's name. The address was wrong, but was probably delivered to us when the delivery person discovered that we did not have off-site offices at the address on the package. AT&T is not understanding that the account that purch

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73

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ATT not fulfilling their promise

I got a new AT&T connection in January because an associate sold it to me saying that there’s an Amazon Smart Home Bundle promotion going on. I didn’t receive the bundle for over a month and now AT&T rewards team says there’s no such record on your account. They recommended reaching out to t

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86

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Getting junk email addressed to unknown / invalid account

I keep getting junk / spam email address to an ATT.net account with same name as my bellsouth.net account. The account is not mine and comes up as invalid when I try to sign in to it - to try and delete it. Any help with stopping the junk mail appreciated.

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31

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ATT says RECYCLE equipment, no need to return it. BUT CHARGED ME FOR NOT RETURNING IT and CANNOT GET CUSTOMER SUPPORT FOR CLOSED ACCOUNT

This is the email I recceived. Seems pretty clear I DO NOT have to return my equipment. Now I am being changed for not returning it. (Edited per community guidelines)??? And when I call the support number no one can help me since my account is closed. SO I guess ATT will just ruin my credit and send

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392

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No service

I have been without service for going on 3 days and 12hours of worked missed. I work remotely due to a surgery I just had. I can't get any information- the representatives can only assume what may be happening. I can't understand why the technician can't simply say what's happening so we can at leas

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50

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Access website

why i can not access the premiere dental website through att internet.?

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27

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Outbound UDP on Port 5050 Is Not Working

I've even had ATT OnDemand come out to my residence to work on this, and so far, there is no way to get UDP traffic on port 5050 to send outbound. It may also not be working inbound, and also, TCP might not be working there as well. This needs to be looked at by an at ATT Network Tech or Network E

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32

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Internet Backup Scam via phone call and even sent us hardware to install?

Hi Community! My business received a cold call from "AT&T" stating that they are doing necessary upgrades to our internet system.   My front desk staff took the phone call so I wasn't aware of any of the conversation.  Apparently, they asked her for her name and the correct shipp

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