Community Support
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2.7K Messages
How does upgrading every year with AT&T Next work?
Get The Latest And The Greatest With Next!
AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments or the ability to upgrade to the latest smartphone sooner.
Want to upgrade using your Next plan? Shop now! Upgrading a device online is super fast and easy!
- Hassle-free returns - Must return w/in 14 days. Restr’s apply. Offer subj. to change. Learn more.
- Free express shipping - Your new phone will ship as early as tomorrow*.
- Pick up at a store - Order online, then skip the lines and get expert help with setup
- Same-day delivery - We’ll bring it to you in person and help with activation and setup.**
How It Works:
AT&T Next Every Year |
AT&T Next |
|
Primary Benefit |
New device every year |
Lower monthly device payment |
Upgrade Eligibility |
12 monthly payments or 50% of retail device cost paid off and trade-in of eligible device |
24 monthly payments or 80% of retail device cost paid off and trade-in of eligible device |
Pay Off Phone |
24 months |
30 months |
Other Options:
- Device Trade-in: Customers who own their device, can trade it in and apply the value toward the new device cost in AT&T retail stores.
- Down payment: Customers can put money down at the time of purchase to apply towards the new device cost.
Wondering what your upgrade options are?
Dial *NEW# (*639#) to check for upgrade eligibility
Log into your account to see what is available to you!
Commonly Asked Questions
When can I upgrade with AT&T Next or AT&T Next Every Year
After you have been billed and made two monthly installment payments, as long as your account is in good standing, you are eligible to take advantage of our pay-to-upgrade option. For AT&T Next, pay a lump sum amount that fulfills 80% of the retail price in order to upgrade with eligible trade-in. For AT&T Next Every Year, pay a lump sum amount that fulfills 50% of the retail price in order to upgrade with eligible trade-in. Please note that to trade in your smartphone, it must be fully functional and in good physical condition.
Do I own the smartphone? Or is this a leasing offer?
The smartphone is yours, and you're responsible for the monthly installment payments. You're also responsible for any loss, theft, or damage to the smartphone—both during the installment agreement period and afterward. We recommend you purchase the optional mobile insurance to protect your investment.
Can I purchase any smartphone with AT&T Next or AT&T Next Every Year?
Yes, AT&T Next and AT&T Next Every Year are available purchase options with any smartphone.
Can I pay off my smartphone early?
Yes, you have the option to pay off the remaining balance of your installment agreement in full at any time.
What payments are due if I cancel AT&T Next or AT&T Next Every Year?
With AT&T Next and AT&T Next Every Year, if you cancel your wireless service with AT&T, the full outstanding balance on your installment agreement becomes immediately due.
For more answers to your questions, click here.
ChrisZ, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Gary L
ACE - Expert
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16.5K Messages
7 years ago
No one here has generally been recommending doing that. Definitely not for iPhones!
They're giving $150 for it. I'm not saying it's enough, but they are giving you something.
For an iPhone you'd probably even be better paying it off and selling it to AT&T as a used phone trade in.
It's a convince issue, you could say the same about people selling old cars to the dealer when they could get more on their own.
Convenience is worth a lot to some people. And then they can whine later about it too, that's worth something to some!
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ATTHelp
Community Support
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232.1K Messages
7 years ago
Good Morning @updeau22,
You have so many good recommendations in reference to upgrading to new phones. I will be more than happy to give you my advice in regards to getting new phones.
You are so close to Black Friday and if I was looking for a new phone, I would wait for the Black Friday advertisements. I do know AT&T has an ad for Black Friday and I would also recommend going on www.att.com on Thanksgiving. I would not be surprised if there were specials available on Thursday.
I hope this helps. Have a great day!
Donna V, AT&T Community Specialist
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alpinewhite
Teacher
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13 Messages
6 years ago
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Paula34
Contributor
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1 Message
6 years ago
How do pick a plan to go with my phone. I cant figure it out
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blammmann
Teacher
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21 Messages
5 years ago
Chris, maybe you would look into my BOGUS AT&T BOGO for the 50" tv and $750 credit.
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blammmann
Teacher
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21 Messages
5 years ago
What I'm noting on this site are a whole bunch of "Solved Banners, that didn't answer just linked away, and thread closed.!
TYPICAL AT&T ....
Andrew Long
209-479-9249
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MarioR7474
Tutor
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4 Messages
5 years ago
Hi! I have a question. I currently have a S8+ running on AT&T network. I wanted to know if I can upgrade. The phone originally costs 849.99. I only owe about $270 on the phone. But I heard you have to have 80% paid off for AT&T Next (24 Months). I called and they told me I barely have 60% payed off🤔 So if I wanted to upgrade early, can I trade in this phone and will that cover the 20% I have to pay off? Thanks in advance!
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Gary L
ACE - Expert
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16.5K Messages
5 years ago
Something is NOT correct: 24-Month is 50% paid off (12-month) to trade into next (30-Month is 80% - 24 months).
Sounds like you're on Next 30, which is eligivle after 24-months.
80% of $850 is $680.
Turning in a next phone is required to trade up. The phone cannot be used as "cash".
If you need to be 80% then you owe 20% cash and the turning in the phone covers the last 20%.
How much has your monthly payment been?
$850/30 months=$28.33
or
$850/24 months=$35.41
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TooKrazy
Contributor
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1 Message
5 years ago
Hi,
I was always hesitant to use AT&T programs/offers to upgrade my phone because there was always a hidden fee in the contact. I remember back in the days when I upgraded my phone my line went from $20 to $45 every month for the next 2 years of the contract; this was on top of the phone that cost $500. Basically in total it would cost $1100(did not add the $480 of the line because that mandatory since a line was $20 a few years ago now it’s like $25.. also the upgrade fee which was like $35) instead of just $800.
Is AT&T next like this? Where they may increase a phone line for the next 12, 24 or 30 month until you pay off the phone?
Thanks.
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formerlyknownas
ACE - Sage
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117.5K Messages
5 years ago
https://www.att.com/esupport/article.html#!/wireless/KM1106686?gsi=18k9sv
Read carefully. The early upgrade option is a croc
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