Community Support
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2.7K Messages
How does upgrading every year with AT&T Next work?
Get The Latest And The Greatest With Next!
AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments or the ability to upgrade to the latest smartphone sooner.
Want to upgrade using your Next plan? Shop now! Upgrading a device online is super fast and easy!
- Hassle-free returns - Must return w/in 14 days. Restr’s apply. Offer subj. to change. Learn more.
- Free express shipping - Your new phone will ship as early as tomorrow*.
- Pick up at a store - Order online, then skip the lines and get expert help with setup
- Same-day delivery - We’ll bring it to you in person and help with activation and setup.**
How It Works:
| AT&T Next Every Year |
AT&T Next |
|
| Primary Benefit |
New device every year |
Lower monthly device payment |
| Upgrade Eligibility |
12 monthly payments or 50% of retail device cost paid off and trade-in of eligible device |
24 monthly payments or 80% of retail device cost paid off and trade-in of eligible device |
| Pay Off Phone |
24 months |
30 months |
Other Options:
- Device Trade-in: Customers who own their device, can trade it in and apply the value toward the new device cost in AT&T retail stores.
- Down payment: Customers can put money down at the time of purchase to apply towards the new device cost.
Wondering what your upgrade options are?
Dial *NEW# (*639#) to check for upgrade eligibility
Log into your account to see what is available to you!
Commonly Asked Questions
When can I upgrade with AT&T Next or AT&T Next Every Year
After you have been billed and made two monthly installment payments, as long as your account is in good standing, you are eligible to take advantage of our pay-to-upgrade option. For AT&T Next, pay a lump sum amount that fulfills 80% of the retail price in order to upgrade with eligible trade-in. For AT&T Next Every Year, pay a lump sum amount that fulfills 50% of the retail price in order to upgrade with eligible trade-in. Please note that to trade in your smartphone, it must be fully functional and in good physical condition.
Do I own the smartphone? Or is this a leasing offer?
The smartphone is yours, and you're responsible for the monthly installment payments. You're also responsible for any loss, theft, or damage to the smartphone—both during the installment agreement period and afterward. We recommend you purchase the optional mobile insurance to protect your investment.
Can I purchase any smartphone with AT&T Next or AT&T Next Every Year?
Yes, AT&T Next and AT&T Next Every Year are available purchase options with any smartphone.
Can I pay off my smartphone early?
Yes, you have the option to pay off the remaining balance of your installment agreement in full at any time.
What payments are due if I cancel AT&T Next or AT&T Next Every Year?
With AT&T Next and AT&T Next Every Year, if you cancel your wireless service with AT&T, the full outstanding balance on your installment agreement becomes immediately due.
For more answers to your questions, click here.
ChrisZ, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Gary L
ACE - Expert
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16.5K Messages
7 years ago
Back is post #60 you complained about several things and a conversation began I was just trying to figure out the question. Interesting that YOU think it's a strange word to use because in that post YOU used the word ridiculous in your non-question...
As you seemed frustrated, I did look to see if I could answer your question but realized you didn't actually have one so I posted to see what I could figure out.
You seemed to think it mattered when you brought up that "I had a specific question", you were literally complaining that "All I wanted was an answer" but now when I point out that I don't see a question you act like it's too late and you want to be dismissive to me???
But then even after your above comment you're still (#70) complaining about just asking a question. Why do you keep bringing it up? What is the question?
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Anthony.Dukes
Guru
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382 Messages
7 years ago
Or you can go on Amazon and buy a phone at a major discount and not worry with getting to 60 or 80% of the payoff. Though unlocked phones generally won't allow HD VOLTE calls.
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updeau22
Contributor
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2 Messages
7 years ago
Want to upgrade to the new iPhone 8 Plus, have questions...
My wife and I have the iPhone 6s (hers is 32GB and mine is 16GB). We originally came to ATT with the BOGO offer for iPhone 6s. We are almost done paying on our installments, really only mine. I know I have about $216 left on my NEXT plan for my phone and if we were to reach the threshold I would owe $86 on mine to upgrade early and $100 on hers. Would it be better to just pay off the $216 (only $30 difference) and get the full trade in value back for the 6S towards my next phone? Also, they have a promotion right now where you can BOGO the iPhone 8 (any type), but you have to open a 3rd line, but I don't want to lose my unlimited plan. Can I simply cancel my wife's line and port over her number to the new line and keep everything in place? Thanks.
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formerlyknownas
ACE - Sage
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117.5K Messages
7 years ago
If you want the Bogo, one of you loses their number. You cannot “ port her number” to a new line.
It is unlikely the iPhone 6s is worth more as a trade in. Value according to the website is less than the $216 you owe
https://www.att.com/esupport/article.html#!/wireless/KM1041824?source=IC2Y0H0000000000L&wtExtndSource=tradein-program2
When you trade in a phone on Next, with promotional credits applied both billing and credits stop.
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updeau22
Contributor
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2 Messages
7 years ago
or the remaining balance I owe depending on whatever route I went to
upgrade to the iPhone 8 would be most advantageous. Since I owe, the plan
we was to pay and then use any trade in or value in the phone towards the
new NEXT installment plan/taxes. There is no way to escape that I still
will owe my balance. Or am I missing a better route? I want to be able to
upgrade without having to add a second line, unless something better comes
along for Black Friday from some seller.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@updeau22 I would wait for the black friday sales at this point. As long as you're happy with a $200-$300 gift card for some store, that's better than nothing...
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formerlyknownas
ACE - Sage
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117.5K Messages
7 years ago
Not paying off the phone is your best option, unless you plan on keeping or selling yourself.
If you are eligible to upgrade with Next installments with trade in, they wipe remaining payments of $216. Its only worth $119 - $165 if you trade it in after paying it off.
If you can upgrade with return and bag a Black Friday cash back from Best Buy, that would really be great.
Math is your friend. 😄
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GronkSpike89
Contributor
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1 Message
7 years ago
I really don’t see the benefit in this “trade in” option... For instance if I paid 750.00 retail for 6s, and I’ve made 80% of payments totaling 600.00. If I “trade it in” for iPhone X ,I’m losing a phone I paid 600.00 for to “save” 150.00 by not having to pay remaining installments? Your not “trading” anything,that’s insane logic... they should at least give you some kind of trade in value for what could be a perfect condition phone. Not sure who in their right mind would do this and not just pay the remaining 150.00 and sell it yourself, assuming you can sell the 6s you paid 600.00 for for more than 150.00.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@GronkSpike89
with the 30 month plan I agree with you. But with the 24 month plan its well worth it.. Pay half the phone off and trade it in for the next model. I do it with the wifes phone because she wants a new phone all the time lol.
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alpinewhite
Teacher
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13 Messages
7 years ago
The savings to buyout from AT&T than reselling are not that great vs. simply trading for new.
As you know, you’re essentially renting the device(s) from the carrier-- monthly fees vary based on selected plan (i.e. ATT Next year divides by 24 with option to upgrade every year). To use my own upgrade as an example-- buyout on my iPhone 7s Plus was approx. $385 per device and I had 2 to offload. Online buy sites offered quite a bit less and same from various Craigslist tire kickers. In the end, the convenience of swapping for new is attractive to some.
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