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jessupjong's profile

Contributor

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2 Messages

Friday, August 8th, 2014 12:29 AM

Can't add package for GoPhone.

The website format/layout for paygonline.com changed. Since then, I can't buy text packages.

 

It says the following message:

 

No package is available for purchase.

Packages for monthly plans are good for 30 days and packages for weekly plans are good for 7 days as long as your account balance is not expired. Your rate plan must be active at the time of purchase or renewal of package. Also, the package balance rolls over if renewed before the package expiration date. (Unlimited packages do not roll over). Standard rates apply if package is not renewed after 30 days.

 

Please Help! 🙂

Contributor

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1 Message

10 years ago

I am having the same problem too. A few months ago my phone started charging me for texts even though I had auto renew and plenty of money. Doesn't seem like it is fixed and having to add the package manually every month without forgetting is a huge hassle. I don't know what they did and I don't know why it can't be fixed.

Contributor

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1 Message

10 years ago

https://www.paygonline.com/websc/logoff.html

 

http://www.att.com/shop/wireless/plans/prepaidplans.html

 

Yes, and thank you for the information but the problem is that the package options have changed.  I have never needed unlimited texting and that is all I use my phone for.  So, now I no longer have the option to just buy 200 messages (more than enough).  My simple $5/month phone will now cost me $25 minimum.  Does anyone have any ideas because, this is buIIshlt...

 

Same number for 7 years and I would like to keep it...  😞

 

Thanks

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