
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Additional answers to your AT&T PREPAID questions.
13.4K
I have had what used to be called a Gophone for about five years and had a balance of $85. The phone was for emergency use only and I rarely used it. Then AT&T told me I had to pay more money on a monthly, quarterly, or yearly basis to maintain my $85. And now AT&T has taken that money out o
Questions
8
0
0
I'm trying to transfer my prepaid att number to a new account. If anyone knows how to accomplish this feat I greatly appreciate your help.
Questions
12
1
0
Cannot set up voicemail even though I am not using prepaid feature
Questions
8
0
0
Accepted Solution
I ordered an prepaid esim but I will be in Canada for the next few months. When trying to activate the esim in Canada, I am not getting any service. Am I experiencing issues because I am in Canada? Or is this something separate? I have attempted to call customer service but keep being redirecte
Questions
23
2
0
OnStar has stopped using the 2G technology in our Tahoe - hence, no hotspot. I have Prepaid data every month FOR that hotspot that no longer functions. I need to cancel the prepaid plan. Can I do that ONLINE (as I subscribed on line)? Thank you.
Questions
30
4
0
Hello! I lost my SIM card while I was overseas and now I'm trying to recover my phone number because it has a lot of accounts attached to it. I went to the ATT store and the lady said she doesn't have access to my account for some reason. Something along the lines of "The name shows up as Prepaid Cu
Questions
19
1
0
My daughter bout a $30 refill card and lost it, she ended up buying another $30 refill card and eventually found the first card a week later I still have the receipt and the refill card can I return it to the store I purchased it from
Questions
17
1
0
Closed
I receieved a defective pre paid phone, requested it be cancelled and send me a label. I had the phone 2 days now its showing up on my acct saying activate. I already called over 6 times about this to ATT. Ridiculous customer service.
Questions
17
1
0
This Valentine’s Day, find an extra special gift for every kind of love.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Around the start of November I was traveling from the states to Okinawa Japan on Order since that where I’m currently stationed at. Prior to leaving the states I called and made the last set of my payment for my account, and attempted to cancel my account only to be accomplish the attempt in Guam w
Questions
• Wireless
5
0
0
Sharing an experience regarding a phone purchase to help someone else not have the same experience I did; it's not all negative. It is my belief all things work together for good. We learn and we grow through our experiences. We can also help others by sharing our experience/stories. My story is l
Questions
• Wireless
4
0
0
I applied online but the submission never went through and it took money from my bank
Questions
• Internet
6
0
0
I need to update my information but cant get into my account i damaged my phone and unable to get verification sent to my phone an i cant remember the password to the email i set wit my account
Questions
• Wireless
3
0
0
AT and T had promotion at sams club to trade in iPhone 11 for IPhone 14. I was told that as long as the trade in phone is not broken and in good condition, I will get credit of $750 to offset the cost of the new phone. After waiting for more than a month, I just receive a gift card of $130 in the ma
Questions
• Wireless
8
0
0
Accepted Solution
Official Solution
I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?
Questions
• Wireless
141
1
0
Accepted Solution
Official Solution
I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?
Questions
• Internet
132
2
0
Accepted Solution
I was told to send my damaged phone bc it was under warranty. I sent the phone recieved a new phone , then AT&T sent the damaged phone back stating that it was not under warranty and that I would be charged $700. I have tried since Nov. 22 yo resolve this..no luck at all. I WOULDN'T RECOM
Questions
• Wireless
102
9
Accepted Solution
Official Solution
Not a att customer but my phone is locked to there network
Questions
100
1
0