App problem

What app are you talking about and what does not being able to make outgoing calls have to do with digital life? I suspect you are in the wrong forum.

Having this issue forever. Hasn't worked for months (you get redirected to the McAfee home page), and can't get a solution.

We want to look into why you're unable to download an app and successfully make outgoing calls, @Amandabergeron839!

In order to assist and reach a resolution with your experience we just need a little more info.

• What app are you trying to download and what is the make and model of your device? Some apps may be outdated and require the developer to provide a newer version that is compatible with later device models, or if you have an older device, the app may be incompatible with your phone.

We invite you to visit Troubleshoot wireless call trends to find out what to do when you can't make or receive calls on your wireless phone. Some of the provided tips like software updates can help with your device's inability to install apps.

Give this a try and let us know how this worked for you!

Lar, AT&T Community Specialist

I was trying to download the at&t app. And I called the customer service number and despite the guys strong accent, he was able to fix it where I can make calls now so thank u so much for your help.

Were so glad to hear that you were able to get all of your concerns resolved, @Amandabergeron839.

Please don't hesitate to reach back out to the community again in the future, if you'd like to seek further assistance for your inquiries.

Thank you for your time!

Lynn, AT&T Community Specialist

However I still can’t download the at&t app. It fully downloads but when I open the app, it automatically kicks me off

Thanks for the quick response @Amandabergeron839!

Please let us know the following, for better assistance:

• What's the make and model of your device?
• Have you tried resetting your network settings on your device to ensure better service?
• Have you performed any troubleshooting steps so far, and/or tried power cycling your device by turning it off, then on.

Feel free to let us know so that we can continue to work with you towards a resolution for this concern.

Thank you.

Lynn, AT&T Community Specialist