Tutor
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1 Message
Unlimited Data Plan and Personal Hotspot possible?
Hello all,
I have been a customer with AT&T for over 10 years now and was pretty disappointed with the conversation I just had with one of their customer service representatives. Since I first purchased an iPhone I have had the unlimited data plan for $30 that was required for purchase at the time. I recognize that since they've done away with unlimited data as an option, I have not gone over the 2GB $25 plan, but I still have opted to pay the extra for unlimited usage in case the day should come that I needed it.
Today I called the customer service line to inquire about why I was not able to set up a personal hotspot (when I try, my phone tells me to contact AT&T). I was told that I would need to "upgrade" (don't get stuck on the terms) to a 2GB ($25) or 5GB ($50) monthly option in order to use this feature. Something about this seems off to me since I have been carrying forward a plan that AT&T required me to have in the first place, but now it disqualifies me from a feature of the phone - not due to capabilities, mind you.
Does anyone know if there is the ability to combine these two features? Really frustrated with AT&T for making it (seem hopefully) an impossibility.
Appreciated.
silentninja244
Contributor
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1 Message
7 years ago
I'm switching providers too after being a long time customer. I am not the only one, bad move not to have some hotspot cababilities with an unlimited plan. Data plans are expensive enough. Sprint does it and I believe Verizon now too. I am now done with AT@T.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@silentninja244 AT&T does offer hotspot with the new Unlimited plan introduced last week. https://www.att.com/shop/wireless/unlimited-plan.html
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Tmobile4daWIN
Contributor
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1 Message
7 years ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
I'm not really sure of the deeper meaning of believing in humans has to do with your plan?
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formerlyknownas
ACE - Sage
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117.4K Messages
7 years ago
Is that supposed to make sense? Cause it doesn't. This old thread is out of date. ATT finally allows tethering on an unlimited plan.
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jeffswsp
Contributor
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1 Message
7 years ago
T Mobile I get unlimited 4g lte hotspot. $101.00 a month and I usally use around 250-300 gig a month its worth the money
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Indogen
Teacher
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19 Messages
7 years ago
What the /?
Just tried to slim down my account by reducing the data plan. But hey, because I'm makig changes, now the $10.00/month fee per device is doubled!
The insurance I kept on it? I slimmed that back too! Now reducing it, however, the old low price is now up a buck! In the end, I got my reductions, but my monthly bill is slightly higher than the current billing!?!?!?
So if you downgrade to save money, you have to pay more??? W-T-F ?
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formerlyknownas
ACE - Sage
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117.4K Messages
7 years ago
@Indogen
Did you look at the prices of the new plans? You cannot change the data on a grandfathered plan, you would have to choose from the currently offered plans.
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Jamescampbell
Contributor
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3 Messages
7 years ago
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Jamescampbell
Contributor
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3 Messages
7 years ago
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