Anything going on with Bellsouth email accounts?

Hi @allenflame! Thank you for reaching out to us! We understand that you're facing issue with receiving emails. We hear you, and are happy to assist you.

There are several reasons on why you might not be receiving email from a specific user. Please check on the below steps:

You may have blocked either their email address or domain extensions (for example, com, org, net). Check if you have the Blocked Addresses feature enabled:

1. In the upper right-hand corner, select the Gear, and choose More Settings to access Settings. 
2. On the Settings menu, in the left-hand column, select Security and Privacy. 
3. Under Blocked Addresses in the right-hand window, you can check for any email addresses being blocked. 
4. Scan the list of blocked addresses for the ID of the account being investigated.
   Heads up: You could've block a whole domain if you do not enter a valid email address. Check all blocked addresses listed.
5. To remove a blocked address, highlight it and click the trash can icon. 

If no erroneous blocks were found, or no blocked addresses exist, check the filters. You may have created email filters.

1. In the upper-right corner, select the Gear, and choose More Settings to access Settings. 
2. On the Settings menu, from the left-hand column, select Filters. 
3. Check for any existing filters that may have triggered, causing messages to route to a specified folder. Highlight the filter name to view what the filter is directing the mail to do. You can edit the filter from here.
   • Example 1: You created a filter to route messages with pizzahut.com in the From field to the folder named Trash. 
     • If this is an email you assume is missing, please check the folder for the message(s) in question.
     • If the messages are found, please check filters/folders. You can leave the filters as is, edit, or delete as they see fit.

Also, please try resetting your password as this could help resolving the issue. Please review our ⁠AT&T Mail support for more information.

Let me know how it goes.

For further assistance we're here to assist you.

Thank you for contacting AT&T Community Forums!

Nate, AT&T Community Specialist.

Same issue here.  Can access my email fine, both via Outlook and Yahoo Mail/Currently.  I'm receiving some email, but emails that people tell me they send is come in hours later.  One email that they sent at 12:20pm yesterday, came in at 6:56am today.  Other emails (specifically with attachments) are coming in that I know were sent.  I've checked with my personal email and a friend's work email.  I've checked rules and don't have any setup.  I've checked my spam folder, junk, bulk mail, Even tried searching, still not there.

***** just saw that someone at ATT finally acknowledged the issue, and there is an open ticket (1605187) now  **********

**** Looks like it's affecting sending email as well.  Sent an email from Bellsouth to gmail account, sent at 7:58am, received in my mailbox at 8:10am.

Respecfully, @allenflame, you did not have the same issue, at least until your last appendix "Looks like it's affecting sending email as well".  OP was describing a sending issue and you were describing a receiving one.

Sorry, had not tried sending email until this morning, my immediate need yesterday was getting email.

To address the receiving problem, AT&T black lists mail servers by IP address.  Somehow, one or more of Microsoft's e-mail servers (and I think possibly a G-mail server) got on AT&T's black list to block incoming e-mail from and that has caused issues for people trying to send from one of these mail services.  Microsoft and Google have to work with AT&T to get that block cleared, which means Microsoft and Google need to care about it, which they really don't.  Yes, it will get cleared up eventually.