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safman66's profile

2 Messages

Wednesday, May 8th, 2024 1:49 AM

Closed

Major issue

I'm have the same issue some emails are not being recieved. I'm also having.issues receiving issue.  Noticed this on a cc Emil I recieved from my client.  I never got the from my employee. In the email from my client it showed my employees response and it showed I was emailed the response but never recieved this. When checking with my clients they weren't receiving some of my emails. 

This conversation has been merged. Please refer the main conversation:

Not receiving all incoming messages

New Member

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17 Messages

11 days ago

Same issue here.  Can access my email fine, both via Outlook and Yahoo Mail/Currently.  I'm receiving some email, but emails that people tell me they send is come in hours later.  One email that they sent at 12:20pm yesterday, came in at 6:56am today.  Other emails (specifically with attachments) are coming in that I know were sent.  I've checked with my personal email and a friend's work email.  I've checked rules and don't have any setup.  I've checked my spam folder, junk, bulk mail, Even tried searching, still not there.

***** just saw that someone at ATT finally acknowledged the issue, and there is an open ticket (1605187) now  **********

**** Looks like it's affecting sending email as well.  Sent an email from Bellsouth to gmail account, sent at 7:58am, received in my mailbox at 8:10am.

(edited)

Community Support

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232.1K Messages

11 days ago

Hey @safman66, we understand that you’re unable to receive emails, let’s walk you through the right path.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs.   This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help”.

 

Thank you for reaching out on AT&T Community & Forums.
Bruce, AT&T Community Specialist

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